Lockbox Specialist

Genesis Corp • Cincinnati, OH • 1w ago

Genesis10 is seeking a Lockbox Specialist. This is a 2-month on-site contract position with a client located in Cincinnati, OH. Compensation: $18.00/HR W2 Responsibilities: Primary focus is on execution within defined parameters with some expansion based on development. Roles at this level are responsible for routine operational and/or administrative work with little to no discretion and decision-making Administering defined procedures, analyses, tasks and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process May assist in reviewing or ensuring proper documentation or procedures are used for basic activities This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties Performs basic routine tasks assigned by manager with little autonomy. May provides service in relation routine billing inquiries, service requests, suggestions and complaints from customers. Completes work by following clear defined procedure Other duties as assigned Ability to stand for 8 hrs Ability to run transport machines Ability to stand, twist, bend, squat Ability to lift up to 20 pounds Ability to key data Requirements: 0-1 years of experience with working knowledge of the business or general office skills High School Diploma or GED equivalent. College degree preferred Works well with others in a fully developed work team environment Open-minded and adaptable to new ideas in a changing environment Excellent customer service skills Proven excellent verbal/written communication and interpersonal skills Good judgment and decision-making ability Ability to work under pressure and meet deadlines Analytical, research, and problem resolution skills Proficient in 10-Key, able to perform with a high degree of speed and accuracy. Comfortable navigating multiple computer systems and applications Proficient in Microsoft Office applications Basic understanding of accounting principles Basic knowledge of banking policies, procedures, and government regulations Basic understanding of loan documentation Proven ability to handle all monetary/ processing functions independently Basic knowledge/experience in multiple payment delivery channels; OLDS, Lockbox, ACH, wires Basic knowledge of banking policies, procedures and governmental regulations Ability to perform simple scheduled and non-scheduled maintenance functions Proven ability to handle high transaction volumes accurately Ability to meet production goals Proven ability to handle all customer service inquiries and diffuse difficult customer situations independently Exceptional attention to detail. Excellent customer service skills. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.

The opportunity to have a career-

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