Operations Associate, Jackpocket

DraftKings • Gresham, OR • 12h ago

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As an Operations Associate, you’ll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You’ll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team’s success while enhancing the lottery experience for our customers.

What you’ll do as an Operations Associate

Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
Keep our systems updated with real-time customer order statuses and tracking information.
Streamline and organize workflows to meet daily objectives and hit deadlines.
Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
Step in to support various operational projects as they arise, contributing to the team’s overall success.

What you’ll bring

Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
Exceptional customer service, communication, and time management skills.
Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this full-time position is 17.00 USD, plus benefits as applicable. The compensation information displayed on each job posting reflects the compensation for new hires for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary rate and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

We know finding a new job can be intimidating. Don't let imposter syndrome stop you from applying! Even if you don't think you tick off every box in this job description, we'd still love for you to apply or join our Talent Community.

DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Similar Jobs

Operations Associate, Jackpocket

DraftKings • Oregon City, OR • 12h ago

Software Engineer III -Java, Cloud

JPMorgan Chase • Portland, OR • 51min ago

IT & Engineering

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorganChase within the Asset and Wealth Management team, you serve as a se...

51min ago

Go to Apply

Sales Specialist

Home Depot • Portland, OR • 1h ago

Sales & Marketing

Job Description Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales...

1h ago

Go to Apply

Sales Specialist

Home Depot • Portland, OR • 1h ago

Sales & Marketing

1h ago

Go to Apply

Sales Specialist

Home Depot • Tigard, OR • 1h ago

Sales & Marketing

1h ago

Go to Apply

Sales Specialist

Home Depot • Sherwood, OR • 1h ago

Sales & Marketing

1h ago

Go to Apply

Superintendent

PCL Construction • Portland, OR • 3h ago

Superintendent The future you want is within reach. Let's build it together. At PCL Construction Services, Inc., part of the PCL Family of Companies (PCL), we don't just build projects-we build opportunities, careers and...

3h ago

Go to Apply

Customer Service/Sales

Home Depot • Portland, OR • 5h ago

Management & Administrative

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products usi...

5h ago

Go to Apply

Customer Service/Sales

Home Depot • Happy Valley, OR • 5h ago

Management & Administrative

5h ago

Go to Apply

Customer Service/Sales

Home Depot • Sherwood, OR • 5h ago

Management & Administrative

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.