Application Support Analyst

TEKsystems • Indianapolis, IN • 2h ago

Description

APPLICATION SUPPORT ANALYST

9-12 Month contract starting late January

The Application Support Analyst will be processing Supplier Portal access requests for external users. The portal is for suppliers to communicate with our client. This process will ultimately be automated, and the Analyst will be responsible for and involved with the testing of Supplier Portal access process as it is being automated. The Analyst will make sure situations they have supported have been tested, covered, and know how system will handle it according to the manual process they used. Additionally, they will be assisting with other access as needed.

Examples:

Get ticket for new user and add access if needed

Check if supplier has access if they are a client supplier.

Resolve tickets where users have multiple ID's and merge to one account. They have both Client suppliers (ie. They have an ID for SAP system and different ID for Active Directory). Pull lists to figure out duplicates to know what to clean up related to multiple IDs. They will look in Active Directory for user IDs. (A/D not a must).

This is not simply a data entry person as they will need someone who can help come up with test case scenarios and make sure things are documented properly. Someone with good process knowledge will be able to write up scenarios. They want to ensure things are covered when the bot does it in the future.

Skills

Application support, Customer service, Active directory

Additional Skills & Qualifications

Ability to work independently with minimal direction. Initiative to resolve issues. Problem solving skills.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Indianapolis, IN.

Pay and Benefits

The pay range for this position is $23.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis,IN.

Application Deadline

This position is anticipated to close on Jan 13, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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