Customer Service Associate

Walgreens • Detroit, MI • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1733721BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 22380 MOROSS RD,DETROIT,MI,48236

Full District Office Address: 22380 MOROSS RD,DETROIT,MI,48236-02117-04501-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 04501-DETROIT MI

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Representative

Belcan • Melvindale, MI • 1h ago

Management & Administrative

Customer Service Representative Job Number: 361976 Category: Help Desk / Support Description: Job Title: Customer Service Representative Location: Melvindale MI Zip Code: 48122 Duration: 2 months Pay Rate: $17.00/hr. Key...

1h ago

Go to Apply

Customer Service Representative

Kelly Services • Melvindale, MI • 1h ago

Management & Administrative

Finding a job that fits your lifestyle isn't always easy. That's where Kelly® comes in. We're seeking a Customer Service Representative to work with us at Luxottica in Melvindale, MI 48122 . Sound good? Take a closer loo...

1h ago

Go to Apply

Manager Trainee

Menards, Inc. • Warren, MI • 2h ago

Management & Administrative

Manager Trainee Job#:403407 Location:WARREN, MI Department:Store Opportunities Category:Manager Trainees Salary:Entry Level Apply To This Job Return To List Job Description Make BIG Money at Menards! Extra $3 per hour on...

2h ago

Go to Apply

Creative administrative assistant

Hoodymartz LLC • Detroit, MI • 2h ago

Management & Administrative

Job Summary We are looking for a highly versatile and creative Store Manager to join our team at Bundles Baskets and Balloons. This role is perfect for someone who can wear many hats and thrives in a fast-paced, hands-on...

2h ago

Go to Apply

Creative administrative assistant

Hoodymartz LLC • Detroit, MI • 2h ago

Management & Administrative

2h ago

Go to Apply

(USA) Vision Center Manager NL 1

Walmart • Roseville, MI • 7h ago

Management & Administrative

Position Summary... What you'll do... Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting...

7h ago

Go to Apply

Operations Manager

Clean Harbors • Detroit, MI • 14h ago

Management & Administrative

HPC Industrial, powered by Clean Harbors, is seeking a Operations Manager to manage overall branch operations, including ensuring safe, cost effective, and efficient day-to-day management, as well as providing direction,...

14h ago

Go to Apply

Operations Manager

CVS Health • Harrison Township, MI • 14h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

14h ago

Go to Apply

Customer Operations Manager 1

Percepta • Dearborn, MI • 14h ago

Management & Administrative

Description Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal...

14h ago

Go to Apply

Field Service Start Up Technician

George Koch Sons, LLC • Rochester Hills, MI • 20h ago

Management & Administrative

Field Service Start-Up Technician Field-Based | United States (within 1 hour of a regional or major airport) Company: Koch Finishing Systems Department: Field Service Employment Type: Full-Time Build a Career That Travel...

20h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.