Management Engineer (Industrial Systems Engineer) - Hybrid

St. Luke's University Health Network • Allentown, PA • 2h ago

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Under general supervision of the Director, Management Engineering, the Management Engineer plays a lead role in Network and Entity process improvement projects by performing operational assessments including conducting analyses, presenting results and recommendations and developing measurement tools to improve St. Luke's University Health Network (SLUHN) operating processes and systems and increase productivity. The position is also responsible for complying with network policy and procedures, managing resources, and identifying and meeting customer needs in a team environment.

JOB DUTIES AND RESPONSIBILITIES:

Leads process and operational improvement projects by serving as an analyst, consultant, or project manager as needed. Plans, coordinates, and conducts studies to identify and implement best practices. Evaluates organizational processes, methods, and equipment, recommending enhancements based on findings.

Manages and educates on the concepts and solutions related to productivity and benchmarking efforts throughout the Network. Monitors key performance indicators to maximize productivity, efficiency, and resource utilization.

Develops effective methods for measuring outcomes against established standards, including identifying relevant criteria and implementing qualitative and quantitative measurement tools.

Collaborates with healthcare leaders to identify and share best practices, supporting network-wide implementation efforts. Proactively communicates issues to appropriate individuals and recommends solutions.

Demonstrates strong written and presentation skills, as well as expertise in process re-engineering and quantitative analysis within a healthcare setting. Delivers presentations to diverse audiences across both Entity and Network levels.

Able to work remotely with limited supervision. Primarily works from home but is required to present in person based on meeting, project, and departmental requirements.

PHYSICAL AND SENSORY REQUIREMENTS:

Sit for up to 6 hours and stand or walk for up to 4 hours each day. Frequently use fingers and hands for object manipulation. Lift and carry items weighing up to 15 lbs. Must be able to detect attributes of objects through touch and have normal hearing for conversations and varying sound frequencies. Visual requirements include general, near, far, color, peripheral, and depth perception.

EDUCATION:

Bachelor's or Master's degree in a related field (such as Industrial Systems Engineering) is required.

TRAINING AND EXPERIENCE:

Requires one to three years of relevant experience, preferably within a healthcare setting.

Must have advanced computer analytics skills, including proficiency with spreadsheets, databases, word processing, and presentation software.

Knowledge of SQL strongly preferred.

Knowledge of PowerBI, Tableau, Databricks or similar tools preferred.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

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