Omni Pittsburgh Corporation DBA Omni William Penn Hotel, headquartered at 530 William Penn Place, Pittsburgh, PA 15219; phone number: +1 (412) 553-5130, is seeking to fill two (2) Coffee House (Coffee) Attendant positions from March 1st, 2026, to November 30th, 2026. This is for full-time, peak load, temporary employment.
Duties include: The Coffee House Attendant will attend to and service guests in the Marketplace experience as well as room service orders. Associate will accurately and efficiently prepare hot and cold drinks, as well as prepare and portion food products prior to serving. The Associate will upsell beverages, pastries, and other selections, accurately process transactions for food and retail items, and provide excellent service to all guests. The worker will be responsible for providing excellent customer service to all guests. Taking beverage and food orders in a professional manner, and answering guest questions about menu items, Brewing gourmet coffee and other specialty beverages. The worker will also sell sandwiches, snacks, espresso, and specialty beverages. The worker will be responsible for upselling and suggestive selling of items. The worker must accurately process cash, credit, and check transactions and maintain a balanced bank. The worker must communicate with the culinary team when more product is needed. The worker will need to have knowledge of the food menu and wine list (when applicable). Stock condiment trays, coffee station, display cases, and refrigerators. The workers must clean the area as needed and at the end of the shift. Handle all checks and cash according to procedures and in the point-of-sale system. The worker must print reports at the end of the shift, bank out, and attend all designated staff meetings and training sessions. The worker must familiarize themselves with all property amenities and other local restaurants and know and adhere to all liability laws. The worker must respond to any reasonable task as assigned by the manager and/or supervisor. Complete other duties assigned by the manager and/or supervisor. Special Requirements: The worker must have the ability to check in retail merchandise with accuracy and restock the Caf counter to supply and demand. Good communication skills working directly with customers face-to-face, as well as good phone etiquette. Understanding of the basic operation of kitchen equipment as it relates to the Caf counter. Involved in physical inventories once per quarter or 4 times per year.
Special Requirements: Must have a flexible availability, including weekends and holidays, and early morning shifts. 3 Months of customer service experience are required; relevant barista or food and beverage experience is preferred. Must have excellent communication skills both in person and on the phone. Must be able to bend, push, pull, and stand for extended periods of time. Must be able to lift at least 30lbs. Must be able to stand for the length of the shift. Unexpired ServSafe Certification must be presented on the first day worked and renewed on or before the expiration date throughout employment. Unexpired RAMP Certification must be presented on the first day worked and renewed on or before the expiration date throughout employment. Conversational English required. Must pass a post-employment criminal background check, paid by employer and applied equally to all workers, U.S. and foreign/H-2B.
Workers are subject to reasonable and/or post-injury/incident drug-testing, paid by employer and applied equally to all workers, U.S. and foreign/H-2B.
The work schedule is as follows: 35 hours per week. Workdays vary Sunday--Saturday, with rotating shifts including 5:00am-1:30pm, 6:00am--2:30pm, 10:00am--6:30pm, and 6:00pm--12:30am. Schedule changes weekly. All shifts are 8.5 hours long, with a 30-minute unpaid lunch break. Job opportunity is a temporary, full-time position. The requested temporary workers willbe based at 530 William Penn Place, Pittsburgh, PA 15219.
This position is governed by a Collective Bargaining Agreement (CBA). The basic wage rate is $16.11 per hour upon hire. After 3 months of continuous employment, the wage increases to $17.01 per hour; after 6 months, it increases to $17.90 per hour. Effective October 1, 2026, the base wage rate increases to $18.40 per hour. The employer may, at its discretion, provide wage increases based on experience, tenure, performance, market conditions, and/or as outlined in the CBA. Overtime hours may be available at $24.17 per hour. Effective October 1, 2026, overtime will be paid at $27.60 per hour. An overtime premium will be paid when Work performed by an employee in excess of eight hours in a workday (ten hours for employees working a four ten-hour workweek), 40 hours in any one workweek, or on the sixth or seventh day of work in the same workweek, shall be considered as overtime, and compensation shall be paid at the rate of one and one-half times his/her regular hourly rate, unless such sixth or seventh day is voluntary in order to secure more hours of work. Overtime at time and one-quarter shall be paid for all hours worked on the eighth consecutive day of work with time and one-half for hours worked on the ninth consecutive day of work, and double time on the tenth and continuing consecutive days (eleventh, twelfth, etc.) of work regardless of workweek. (These provisions for premium pay on a sixth, seventh, eighth, ninth, tenth and continuing consecutive days of work set forth in the CBA are waived for any employee requesting to work such a schedule.)
Single workweek will be used in computing wages due. Pay period is weekly. Employers will deduct all legally required amounts from workers' paychecks. Housing is available to the workers at a $200.00 weekly payroll deduction covering rent, all utilities, and furnishing. Housing is optional for the workers. The employer will make all deductions required by law. If any advances are given to workers, they will be deducted from their checks. Any willful destruction of property will also be deducted. Employer will provide on-the-job training. Uniform provided at no charge to the worker. Optional health insurance is available; cost varies depending on plan chosen and is payroll deducted if the employee elects to enroll. Public transportation is within walking distance of the worksite. Optional one meal during shift available at no cost to the employee.
Transportation, including meals and, to the extent necessary, lodging, to the place of employment will be provided, or its cost to workers reimbursed by a company check, separate from the payroll check, if the worker completes half of the employment period. If the worker completes 50% of the work contract period, employer will arrange and pay directly for transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, employer will provide or pay for worker's reasonable costs of return transportation and subsistence back to home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer. The amount of transportation payment or reimbursement will be equal to the most economically and reasonable common carrier for the distance involved. Daily subsistence will be provided at a rate of $16.28 per day during travel to a maximum of $68.00 per day with receipts. Reimbursement in the first work week for all visa, visa processing, border crossing, and other related fees, including those mandated by the government, incurred by the H-2B w
