Description
Please Note: This position will be posted through 12/30/2025**
Goodwill of Colorado is seeking candidates with production (for example retail, restaurant, hospitality, production or similar industries) as well as cash handling experience to become our Retail Generalist Associates. Career growth opportunities are prevalent within Goodwill of Colorado. Grow your experience while serving your community!
This position will be full-time and will require open availability (including evenings and weekends). Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Mondays through Saturdays and 9:00 a.m. to 7:00 p.m. Sundays.
Pay: $17.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full Time employees in our Retail, Sales/Operations, Commercial Contracts are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.
JOB SUMMARY:
The Associate II, Retail Generalist will have existing knowledge in retail products, merchandising, pricing, and quality inspection. Acting as a back-up for all areas within the Retail Store, the Retail Generalist could be performing multiple tasks in different departments on any given day. These tasks include but are not limited to: donation receiving, material handling, processing both hardline and softline goods, working the sales floor, and operating the cash registers. The Retail Generalist will work both in a production environment as well as being active on the sales floor. The Retail Generalist will have contact with customers and will need to provide excellent customer service displaying an "Attitude of Gratitude" in order to support the mission of the organization.
ESSENTIAL FUNCTIONS:
Crosstrain in other departments/areas and act as back-up for other areas as required.
Work closely with department supervisors to determine which areas are short-handed with staff or in meeting Retail Store goals.
Accept donations from customers, to include loading/unloading of product ensuring that every item is handled with care to show respect to the donor and for the item.
Sort and inspect donated items making decisions on quality and value of product, pricing it accordingly, and researching value as necessary.
Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively move and store donated product.
Ensure that the sales floor is well stocked with product(s) according to Retail Store policies and procedures.
Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer-based point-of-sales system.
Assist customers with product questions while providing excellent customer service.
Ensure the production and sales floor areas are well organized, stocked, and clean to ensure store presentation and shop ability.
Ensure E-Commerce products are processed accurately and moving to E-Commerce efficiently.
Rotating/pulling old/unsold product(s) from the sales floor ensuring that our product selection is always new.
Help provide a safe working environment for you, customers, and fellow employees.
Your job duties may extend beyond the tasks listed and may include additional responsibilities as required.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
A High school diploma or equivalent is preferred.
Experience:
One (1) year of experience in retail, product placement, or merchandising is desired.
One (1) year of cash handling preferred.
Other:
Have a high attention to detail and ability to make decisions.
Able to adapt to frequently changing work schedules and tasks.
Able to obtain certification in all employee positions through completion of On the Job (OJT) documentation.
Able to obtain walkie stacker and/or forklift certification to safely operate equipment.
Able to withstand prolonged standing, bending, and lifting up to 8-hours per day.
Able to lift up to 75lbs, use a dolly and pallet jack as required.
Able to obtain Powered Equipment Operator certification to safely operate equipment.
Able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.
Able to communicate effectively with customers, managers, supervisors, staff, and peers.
Core Competencies:
Communication, Level 1
Customer Focus, Level 1
Excellence, Level 1
Knowledge and Skills, Level 1
Teamwork, Level 1
Trust, Level 1
Functional Competencies:
Time Management
Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify . We promote a Safe & Drug-free Workplace.
Candidates offered this position will be required to successfully complete pre-employment screening, which could include: a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position). In addition, certain positions will require repeated screening processes, and your employment with Goodwill of Colorado will remain contingent upon the results of any continued screening processes.
Physical Requirements
Attachment to Job Description
Job Title: 506 - Associate II, Retail Generalist Dept Number: Varies - Retail
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Guide to Physical Requirements:
Continuously (5-8 hours)
Frequently (3-4 hours)
Occasionally (1-2 hours)
Never
LIFTING: (as defined by ADA)
Heavy: 45 lbs & over - OCCASIONALLY
Moderate: 15-44 lbs - OCCASIONALLY
Light: 14 lbs & under - FREQUENTLY
CARRYING:
Heavy: 45 lbs & over - OCCASIONALLY
Moderate: 15-44 lbs - OCCASIONALLY
Light: 14 lbs & under - FREQUENTLY
PUSHING/PULLING - FREQUENTLY
REACHING:
Above Shoulder - FREQUENTLY
At Shoulder - FREQUENTLY
Below Shoulder - FREQUENTLY
TWISTING - FREQUENTLY
BENDING - FREQUENTLY
KNEELING/CRAWLING - OCCASIONALLY
SQUAT - OCCASIONALLY
CLIMBING:
Use of legs only (stairs) - OCCASIONALLY
Use of arms & legs (ladders) - OCCASIONALLY
HEARING - CONTINUOUSLY
VISION:
Visual, close - CONTINUOUSLY
Visual, distant - CONTINUOUSLY
Visual, depth perception - CONTINUOUSLY
HANDS/FINGERS:
Simple grasping - CONTINUOUSLY
Fine Manipulation - CONTINUOUSLY
Repetitive Movements - CONTINUOUSLY
WALKING - CONTINUOUSLY
STANDING - CONTINUOUSLY
SITTING - OCCASIONALLY
SPEAKING - CONTINUOUSLY
OTHER, please describe -
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
