Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.
Job Description
This position is unable to provide work authorization sponsorship or immigration support now or in the future.
Comcast's Technology, Product & Experience (TPX) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience.
About the Role:
As a Sales Engineer, you'll partner with sales directors to design and present video distribution solutions to close deals. You'll meet with customers early in the process to uncover technical needs, identify pain points, and understand business goals to then craft, vet, and delivery tailored proposals/presentations via storytelling.
The role is hands-on-pulling expertise from across the company, shaping RFP responses, and building trusted relationships to help close deals in a fast-moving media landscape.
What You'll Do:
Analyze customer requirements and/or challenges to understand how Comcast Media 360 (or other) internal and external partner services can be applied to solve their needs.
Collaborate with sales professionals to:
Articulate the value of the solution for the customer to save money and/or prove the worth of the solution.
Create and deliver solution/sales presentations to customers in terms they can understand by reading the room and gauging the level of expertise, and tailoring messaging to the audience.
Pull information and expertise from all parts of the company (product, engineering, professional services, etc.) to help drive a comprehensive solution.
Formulate pricing that is both cost-effective and market competitive.
Serve as a technical expert to contribute to and review RFP responses for content and accuracy.
Provide technical and business support for events and trade shows.
Form trusted relationships with potential or existing customers to gain favor with technical abilities.
Attend and participate in customer meetings to uncovering their current challenges by asking appropriate questions and taking good notes.
Consistently exercise independent judgment and discretion in matters of significance.
Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedules, and overtime as necessary.
50% travel could be expected to customer sites, trade shows, and corporate offices.
Skills & Experience We're Looking For:
Understands the technical and market details of digital streaming technology.
Comprehends the distribution and consumption methods of video.
Strong team collaboration with various @types of professionals, both internal and external.
Self-motivated to learn new and existing technologies.
Displays charisma, patience, and adaptability to succeed in this fast-paced and growing industry.
Organized using Microsoft Teams for document collaboration and messaging with colleagues.
Multi-tasks across various opportunities to drive the success of deal closures.
About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
Medical & Dental
401(k) Savings Plan
Generous paid time off
Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
Learn more at jobs.comcast.com/benefits
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Job Profile: Engineer 3, Technical Product Sales Support
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Sales Engineering; Pre-Sales Engineering; Communication
Salary:
Pay Range: This job can be performed in Massachusetts, New Jersey, New York, and District of Columbia with a Pay Range of $88,920.00 - $172,822.00
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Job Family Group: Support
