Levy Sector
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About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
The E15 Analyst will spearhead the delivery of analytics and insights to our operators and partners at State Farm Arena. In this role, you will be responsible for working with Levy's Vice President of Hospitality Strategy and Hawk's leadership to set the strategy for the deployment and focus of analytics insights across hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics and partner service that fuel the innovation that is driving Levy operations forward. Ultimately, this role will focus on analytics initiatives that measure and forecast project performance, assess economic value, and identify opportunities for improved outcomes, while overseeing the implementation of E15's proprietary analytics platforms that empower operators with real-time insights and intelligent decision support.
Responsibilities:
General analytics support for State Farm Arena in partnership with Levy Restaurants - a leading hospitality company specializing in food & beverage service across sports & entertainment venues
Build and maintain relationships with key client and Levy stakeholders by understanding their strategies and business objectives
Gather and analyze information, formulate and test hypotheses, develop and communicate recommendations in alignment with the Hawk's goals
Develop deep knowledge of the venue's physical layout, proposed technologies, and operational processes
Design and implement pricing, product, placement, and promotion strategies for concessions and premium distribution points, based on team objectives and fan feedback
Create and standardize reporting formats (e.g., heat maps, dashboards, slide decks, status updates) for use by partners and operators
Collaborate with the Hawk's to support strategy development for new technology initiatives.
Communicate key guest insights and action items
Analyze and build optimal solutions around variable labor and cost of sales management
Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
Support, manage, or directly complete ad-hoc analytics projects as required
Expectations:
This role will require on-site work at State Farm Arena with occasional presence during events. Flexible remote work may be approved in coordination with the Vice President of Hospitality based on workload and business needs.
Qualifications:
Demonstrated ability to work independently and take initiative in a fast-paced environment
Strong ability to build and manage stakeholder relationships
Ability to work in a consultative role at all levels of an organization
2-5+ years of experience in quantitative, analytical and/or client-facing businesses as well as experience interacting with internal organizational leadership
Bachelor's and/or Master's degree in business analytics, finance, statistics, economics, or a related field
Demonstrated ability to leverage R, Python, SQL, and Tableau in analytical workflows
Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences
Experience in Excel, experience in financial modeling a plus
Experience in survey analytics
Can share examples of using data to solve complex problems
Food service operations awareness/experience a plus
Exceptional analytical and quantitative problem-solving skills paired with the ability to develop creative and efficient solutions
Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Levy.pdf) or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Levy.pdf
Req ID: 1491177
Levy Sector
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Kara Bennett
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