Ballpark Janitorial Operations Manager

ABM Industries • Atlanta, GA • 4h ago

Overview

An ABM Ball Park Janitorial Operations Manager for the Sports & Entertainment Vertical Market is responsible for the operational and financial success of his/her project. This person leads a diverse team, engages in regular client interaction, ensures quality services are provided at the site in alignment with contractual agreements and budgetary requirements, achieves operational and financial goals, plans and directs activities to promote project profitability, meets financial objectives by controlling expenses, retaining current customer(s), and expanding billable services. Please note: this position will require the selected candidate to work events and post events as needed. This will include weekends and holidays.

Compensation: $70,000 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Benefits Information (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)

Position Requirements:

A passion for serving others and helping others to succeed.

Excellent personal organization skills.

Excellent follow-up and an eye for detail.

Anticipates problems and proactively implements preventative action plans.

Flexibility to respond to urgent client requests on evenings and weekends when necessary.

Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related applications.

Excellent verbal and written business communication skills.

Business savvy and financial accountability, including understanding of profit/loss statements.

Preferred Knowledge/Experience:

Understanding of the service industry practices, process and trends.

Prior management or supervisor experience in the sports and/or entertainment fields.

Solid accounting and business acumen.

Job Specifications and Accountabilities:

Project Management & Client Relations:

Assess contract requirements and develop work plans to provide services in a timely, cost-effective manner; utilize knowledge of labor agreements to ensure that contract provisions are met;

Develop and maintain close relationship with customers; meet with customers to conduct inspections, discuss special needs or change sin service and plan for future customer needs;

Provide customers with information regarding additional services available at ABM;

Respond to customer inquiries; discuss and resolve with customer pending complaints/feedback ;

Regular contact with customer to ensure that services meet service contract requirements and to promote customer retention;

Inform management and leadership of status of work; identify potential issues and recommend appropriate action;

Participates with other ABM management in regular meetings and calls to review project specific issues and develop recommendations;

Operates with high degree of autonomy; independently plans activities to meet objectives; keeps leadership informed of business issues impacting effectiveness of project; promptly escalates serious issues to immediate management.

Excellent customer service skills to ensure customer retention, enhance service delivery and sell services.

Employee Relations and Supervision:

Works closely with frontline personnel to meet customer requirements; determines training requirements and identifies sources meet training and development needs;

Recommend staffing levels; work with management and HR to hire, train and evaluate staff; and

Understand applicable union contracts and develop effective working relationship with local labor unions.

Sales and Marketing:

Develop and maintain solid relationship with customer and be the face of ABM for the customer;

Understand customer requirements and offer ABM services to meet their needs.

Increase billable services provided by ABM and add value to the customer by providing additional or periodic services (TAG work);

Financial:

Monitor financial performance and identify steps required to ensure budgetary goals are met;

Review budgets, costs, chargebacks and inventory control to ensure labor and supplies are within budget;

Report accidents and property damage in an accurate and timely manner.

REQNUMBER: 139239

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Go to Apply

ADMINISTRATIVE ASSISTANT

ABM Industries • Atlanta, GA • 5h ago

Management & Administrative

Overview Position Summary: The Administrative Assistant role provides essential support to the operations team by managing financial processes and ensuring smooth day-to-day administrative functions. This position is res...

5h ago

Go to Apply

Senior Manager, Information Technology

HD Supply • Atlanta, GA • 8h ago

Management & Administrative

Preferred Qualifications Bachelor's degree in computer science or a related field. 10+ years of information technology experience. 3+ years of management experience. Job Summary Manages multiple teams of associates and m...

8h ago

Go to Apply

Mail Clerks / Mail Machine Operators

USA Labor Services • Duluth, GA • 9h ago

Management & Administrative Sponsored

POSTAL CLERK NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people...

9h ago

Go to Apply

Sales and Service Technician

Bridgestone Americas • Atlanta, GA • 9h ago

Management & Administrative

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.