Back to Jobs search

Release of Information Specialist

Avera • Sioux Falls, SD • 3h ago

Location:

Avera Downtown Building-Sioux Falls

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$17.75 - $22.75

Position Highlights

Opportunity to work remote once training is complete.

Training will take place in Sioux Falls, South Dakota.

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsible for the release of information process. This includes, but is not limited to, processing ROI requests, handling various @types of media and the utilization of HIM systems to disseminate health records. The position requires a strong customer service mentality and ability to problem solve and interact with various audiences of internal and external stakeholders.

What you will do

Prepare ROI requests, which include processing mail, verifying the completeness and validity of requests, identifying records to release, and tracking requests via a computerized database.

Fulfill requests by recording ROI authorization, obtaining records from different @types of storage, copying records to the appropriate media, calculating fee for copies, managing unpaid charges, and reporting sales tax.

Greet and assist patients, staff, and others to the HIM customer service area.

Answer, route, and manage phone calls and voicemails in response to customer requests.

Interact with patients, physicians, insurance companies, attorneys, and court-related agencies, hospital departments, external record reviewers, and other stakeholders and customers.

Effectively manage patient requests regarding medical records by maintaining relevant productivity and quality standards.

Adhere to all legal and ethical standards surrounding health information, including, but not limited to: the Health Insurance Portability and Accountability Act (HIPAA), and other applicable state and federal laws.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Preferred Education, License/Certification, or Work Experience:

1-3 years Previous health information management or other healthcare department experience.

Expectations and Standards

Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.

Promote Avera's values of compassion, hospitality, and stewardship.

Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.

Maintain confidentiality.

Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.

Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

PTO available day 1 for eligible hires.

Up to 5% employer matching contribution for retirement

Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org .

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.

Avera

Go to Apply

Share this job

Similar Jobs

Hazmat Truck Driver

CHS Inc. • Sioux Falls, SD • 1d ago

Trucking & Construction

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agricul...

1d ago

Go to Apply

Admissions Specialist I - Hospital Registration - PRN

Avera • Sioux Falls, SD • 1d ago

Hospital & Medical

Location: Avera Specialty Hospital-Sioux Falls Worker Type: Regular Work Shift: Day/Evening/Weekend/Holiday Shift (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dep...

1d ago

Go to Apply

Food Service Supervisor - South Dakota State Penitentiary (Sioux Falls)

ARAMARK • Sioux Falls, SD • 1d ago

Retail & Hospitality

Food Service Supervisor - South Dakota State Penitentiary (Sioux Falls) Requisition #: 624848 Location: Sioux Falls, SD, US, 57104 Career Area: Food Service Description: Job Description Time to step up your career! This...

1d ago

Go to Apply

Property Accountant

Aston Carter • Sioux Falls, SD • 2d ago

Finance, Accounting & Banking

Job Title: Accountant Location: Sioux Falls, SD Employment Type: Full-time About the Role We are seeking a detail-oriented and experienced Accountant to manage financial operations and reporting for assigned properties....

2d ago

Go to Apply

Accounting Assistant

Agricare Nutrition LLC • Sioux Falls, SD • 2d ago

Finance, Accounting & Banking

Duties of this position include processing A/R, A/P, receiving, and inventory transactions daily. The position is also responsible for time-keeping, bi-weekly payroll processing, government reporting, and other bookkeepi...

2d ago

Go to Apply

Health System Specialist - Staff Assistant

Veterans Affairs, Veterans Health Administration • Sioux Falls, SD • 2d ago

Hospital & Medical

Summary The Health System Specialist acts as a staff assistant to the Sioux Falls VA Health Care System (SFVAHCS) executive leadership team. This position plays an active and influential role in planning, coordination, f...

2d ago

Go to Apply

Laborer (Motor Vehicle Operator)

Veterans Affairs, Veterans Health Administration • Sioux Falls, SD • 2d ago

Manufacturing & Warehouse

Summary This position is located at the Royal C. Johnson Veterans Memorial Hospital within the Sioux Falls VA Health Care System (SFVAHCS). The employee will serve as a Laborer and Motor Vehicle Operator in support of th...

2d ago

Go to Apply

Supply Chain Manager

TelCom Construction • Sioux Falls, SD • 2d ago

Management & Administrative

Discover a more connected career This position's primary purpose is to provide management, communication, direction and leadership to local warehouse/inventory coordinators and the rest of the organization, facilitating...

2d ago

Go to Apply

Entry Level Construction Laborer

Aerotek • Sioux Falls, SD • 2d ago

Trucking & Construction

Entry Level Construction Laborer Start ASAP - Weekly Pay Description : We are seeking a dedicated individual to join our construction team. This role involves supporting various construction projects by performing manual...

2d ago

Go to Apply

Medical Laboratory Technician

Sanford Health • Canton, SD • 2d ago

Hospital & Medical

Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 m...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.