Assistant Director, External Relations
Job no: 502656
College / VP Area:Development & Alumni Rel
Work @type: Staff
Location: Newark, DE/Hybrid
Categories: Development & Alumni Relations, Full Time
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PAY GRADE: 29E
CONTEXT OF THE JOB:
Under the limited direction of the Associate Director, Business Engagement and Philanthropy the Assistant Director, Annual Giving and Events, is responsible for the coordination between the athletics development team, the athletics external relations team and the Director of Intercollegiate Athletics fundraising efforts. The Assistant Director will be instrumental in tracking and implementing strategic development initiatives to provide increased revenue in support of the Department of Intercollegiate Athletics and Recreation Services Mission of "Achieving Excellence Together".
The Assistant Director collaborates with other Development and Alumni Relations staff and the Athletics External team to meet Athletics' fundraising goals.
MAJOR RESPONSIBILITIES:
Annual Giving Fundraising
Develops, organizes, manages, and implements short and long-range annual giving fundraising plans, goals, strategies, and policies for alumni, parents, faculty, staff, students, and friends, all aimed at increasing giving, participation, and involvement.
Develops comprehensive strategy for building the culture of philanthropy amongst the students, alumni, parents, and friends of the University and Athletics with goals of consistently increasing annual fund total contributions and numbers of donors year over year.
Manages direct response marketing for the Blue & Gold Fund through direct mail, phone, email, and web strategies in coordination with the Development and Alumni Relations' Office of Annual Giving.
Executes the name-a-locker program, pledge per win program, I Heart UD Day, Giving Tuesday, crowdfunding campaigns, auctions and other annual giving strategies to bring in revenue for all 21 varsity sports.
Supervises interns in the athletics development office.
Event Management
Maintains a special events comprehensive program that continually engages and connects with the audiences of Delaware Athletics.
Engages and inspires our audiences through the creation of exciting and innovative event experiences that include but are not limited to: donor appreciation events, homecoming, Hall of Fame induction, championship celebrations, alumni reunions, golf outings, student-athlete graduation, home and away game tailgates, small donor dinners/events, etc.
In partnership with other members of external relations, clearly articulate desired and measurable outcomes for each event and examine event return on investment when applicable.
Plans, manages, and executes logistics for Delaware Athletics special events.
Oversees vendor selection, contract negotiations, parking, transportation, décor, volunteer management, entertainment, etc., as it pertains to events.
Creates event documents including run of shows/scripts, memos, maps, signage, nametags and other informational materials.
Alumni, Donor and Constituent Engagement
In conjunction with the development team, executes initiatives for a volunteer-based fundraising and engagement program by cultivating relationships with former student-athletes, young alumni, parents, and friends to help meet annual fundraising objectives.
Supports coaches and staff with alumni and donor communications and events. Holds teams accountable for alumni communications and monitors the messaging within these communications to ensure department alignment.
Manages the acknowledgement process for donor gifts, season ticketholders, single-game ticket buyers, and other Delaware Athletics audiences.
Manages the annual thank-a-thon to thank all donors through student-athletes, coaches and staff.
Assists with gameday donor stewardship including oversight of gameday donor space operations, including the Sears Suite during football and BCC Club for Delaware Diamond Society donors during basketball, as well as Honorary Captain and Supporter of the Game recognition programs.
Implements a holistic engagement program that demonstrates the impact of constituent-giving through written reports and other strategic communication.
Assists with the endowed athletic scholarship matching and stewardship process.
Oversees gameday donor space operations, including the Sears Suite during football and BCC Club for Delaware Diamond Society donors during basketball.
Provide gameday support for Athletic Director to coordinate events, donor meetings and speaking engagements. Prepare credentials, bios on donors, prep Athletic Director suite and assist the Athletic Director on game day.
Provide non-game day donor event support such as tours, and prep for any materials needed for donor visits.
Project Management
Manage external team meetings and external team OKR goal setting and progress tracking process.
Coordinate football gameday staffing and volunteer roles as necessary for successful gameday operations for the external relations team.
Processes/prepares weekly gift report generates thank you letters for Director of Development for Athletics, Athletic Director, and coaches for signature, and then mail out after returned.
Responds to donor inquiries (via phone/email) pertaining to Delaware Athletics; serves as customer service representative.
Meets and works with administration and staff, coaches, alumni, parents, students, and community members in implementing the athletics fundraising efforts. Partners with internal constituents to implement an effective development program for athletics.
Performs job-related duties as assigned.
Qualifications:
Bachelor's degree with two to three years of progressively responsible job-related experience, or equivalent combination of education and experience.
Computer literacy with development and ticket-related database management applications preferred.
Ability to work in a timely manner despite many deadlines and competing requirements.
Strong writing, design, organizational, and interpersonal skills.
Ability to work effectively with a wide range of constituencies in a diverse community.
Ability to identify and assess business needs and coordinate effective operating and system solutions.
Ability to implement short and long-range goals.
Ability to make administrative and procedural decisions.
Strong self-motivation.
Experience in a collegiate athletics development office or other fundraising/sales/marketing-related environment is preferred.
Knowledge and understanding of NCAA rules compliance preferred.
Special requirements:
Must be able to work flexible hours including evenings and weekends.
Willingness to travel both regionally and nationally as necessary.
Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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