Academic SEEK Student Support Counselor (HEOa) (SEEK Program)

CUNY • Queens, NY • 5h ago

POSITION DETAILS

SEEK (Search for Education, Elevation, and Knowledge) is a higher education opportunity program established at the senior CUNY colleges to provide comprehensive academic support to assist capable students who otherwise might not be able to attend college. Provides educational programs, academic advice, and assistance to SEEK students. The Academic SEEK Student Support Counselor reports directly to the SEEK Program Director.

Duties and responsibilities include but are not limited to:

Conduct outreach to students flagged for academic risk, registration issues, financial aid holds, and other barriers to success.

Assesses students' academic, personal, and career development needs.

Support SEEK's enrollment, advisement, and retention processes, including new-student onboarding, orientation, and ongoing touchpoints.

Build strong partnerships with faculty, academic departments, and administrative units to address barriers to student success.

Create and oversee programming that enhances student skill-building, personal development, and learning outcomes.

Assist with implementing targeted retention campaigns, progression initiatives, and academic interventions.

Provides personal, career, and educational advising to individuals and groups; maintains student files and contact data.

Initiate, develop, and deliver workshops, panels, presentations, and special programs that support students' growth and coordinate retention services with campus partners.

Advocate for the needs and concerns of SEEK students, ensuring access to appropriate support services and accommodations.

Participate in program planning and assessment.

QUALIFICATIONS

A Master's degree in an appropriate discipline (e.g., counseling, guidance, social work, or psychology) and two years' related experience.

Experience implementing student support, enrollment, and retention strategies, including academic success coaching, intrusive advising, case management, or similar high-touch student engagement models.

Exceptional attention to detail, time management, and organizational skills, with the ability to prioritize competing demands, follow through on tasks, and proactively identify and resolve student concerns.

Ability to work productively in a dynamic student-focused and customer-responsive environment.

Familiarity and comfort with CRM and collegiate case-management systems.

Preferred Qualifications

Minimum of 5-6 years of progressively responsible experience in counseling, academic advisement, student success, or related student-services roles.

Proficiency in educational technology, learning management systems, and data analytics tools.

CUNY TITLE OVERVIEW

Provides educational programs, academic advice, and counseling assistance to students in one of CUNY's comprehensive support programs.

Provides advice and counsel to students covering academic, social, career, and related issues, making appropriate referrals as needed

Determines areas of need and develops and teaches orientation programs, seminars, student workshops, and other activities

Develops interventions related to student academic status and success

Reports on activities and outcomes, assisting with report-writing and data collection

Collaborates with academic and student support departments to ensure students are utilizing available services and programming

Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

$86,741 - $94,909 - Salary commensurate with education and experience.

HOW TO APPLY

In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the CUNY.edu job board.

To apply:

Please go to www.CUNY.jobs.

Filter by Job Location by clicking on York College. The title of this position is Academic SEEK Student Support Counselor, Job ID # 31516. Click on the title to view the entire job announcement.

Click the 'Apply Now' tab and follow the prompts from there, including creating an account or logging into a previously created account.

York College/CUNY is an EEO/AA/IRCA/ADA Employer.

CLOSING DATE

January 15, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31516

Location

York College

CUNY

Go to Apply

Share this job

Similar Jobs

Academic SEEK Student Support Counselor Lead-HEA (SEEK)

CUNY • Queens, NY • 5h ago

Legal & Paralegal

Academic SEEK Student Support Counselor Lead-HEA (SEEK) GENERAL DUTIES The Percy Ellis Sutton SEEK (Search for Education, Elevation, and Knowledge) Program and the College Discovery (CD) Program are the two CUNY higher e...

5h ago

Go to Apply

Cook / Counselor

Transitional Services for New York, Inc. • Queens Village, NY • 3d ago

Legal & Paralegal

Responsible for preparing and/or directing the preparation of food to be served, complying with all applicable sanitation, health and personal hygiene standards and following established food production programs and proc...

3d ago

Go to Apply

Legal Coordinator

Shinda Management Corporation • Queens Village, NY • 2w ago

Legal & Paralegal

Legal Coordinator About the Organization For over three decades, SMC has been in the forefront of proven, quality real estate property management services in the New York/New Jersey metropolitan area. Our property manage...

2w ago

Go to Apply

Student Psychological Counselor (Associate Director of Wellness)

CUNY • Queens, NY • 3w ago

Legal & Paralegal

Student Psychological Counselor (Associate Director of Wellness) POSITION DETAILS The Student Psychological Counselor serves as a core member of the Student Support & Wellness team within the Student Affairs and Enro...

3w ago

Go to Apply

Nursing Supervisor

Option Care Health • Queens, NY • 15h ago

Hospital & Medical

Extraordinary Careers. Endless Possibilities. With the nation's largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site...

15h ago

Go to Apply

ProSales Associate (Entry Level Sales)

Herc Rentals • Queens, NY • 16h ago

Sales & Marketing

ProSales Associate (Entry Level Sales) Location: Queens, NY, US, 11105 Job Type: Full-time Date: Dec 17, 2025 Company: Herc Rentals If you are currently an employee of Herc Rentals, please apply using this link: Herc Emp...

16h ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Queens Village, NY • 1d ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Queens Village, NY • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Entry level Outside B2B Sales

ADP • Queens, NY • 2d ago

Sales & Marketing

ADP is hiring a Sales Representative, Small Business Services. Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways. Do you want to join a F...

2d ago

Go to Apply

Behavorial Specialist

Transitional Services for New York, Inc. • Queens Village, NY • 3d ago

Develop Positive Behavior Support Plans for the Apartment Program and other residential programs as needed. Train staff on how to complete data sheets and follow behavior plans. Meet with staff regularly to review comple...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.