This position will primarily assist in ensuring that the company receives payment for goods and services offered to clients. The ideal candidate must be detail oriented to reconcile daily charges for various accounts to contractual agreements and work with sales associates to ensure accurate billing and timeliness of settlement while maintaining client relations.
Assisting the billing and payment process for hotel clients
Codes and posts payments for guests and groups
Sets up billing accounts for group use and trains front office on how to use
Sends bills and statements to clients
Works with sales to answer client questions regarding billing process and making payment arrangements
Enforces terms of credit
Leads collection efforts of overdue amounts
Maintains Reporting on Accounts Receivable
Creates statements and reports to share with management team
Keeps up-to-date and organized accounting records
Tracks accounting documents for record retention
Keeps clear and accurate logs of accounting activities
Completes Hotel Accounting Duties
Researches discrepancies in billing and payment
Responds to credit inquiries for references
Provides periodic financial updates to management
Manages process for writing off outstanding payments
Looks for and works to collect required approvals for credit and other accounting requirements
Enacts accounting procedures
Provides instruction on accounting procedures upon request or as part of regular training
Reviews night audit reports
Maintains all necessary files and registers for accounts payable
Audits bills for errors, corrects as necessary
Ensures appropriate support documentation is obtained and attached to the invoices before payment is made
Ensures correct charging amount by coding invoices
Reconciles all statements, requests missing invoices, and adjusts as necessary
Enters invoices for payment processing
Respond to vendor payment inquiries
Oversees all daily and periodic audits of hotel revenues ensuring timeliness, accuracy and completeness
Distributes the work to the appropriate personnel
Spreads all miscellaneous wash accounts
Researches and responds to credit card chargebacks
Prepares all necessary daily and period end reports
Maintains filing system for daily information; credit cards, restaurant charges, etc.
Prepares the daily sales report
Completes period end journals
Prepares reports as requested for improved management decision making and critical evaluation of work activities
Maintains the Hotel house funds and daily deposit
Counts and reconciles the daily cash deposit
Prepares daily deposit for pickup and delivery to bank
Maintains house funds used to make change for cashiers
Reimburses petty cash and submits request for reimbursement
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirements/Skills
Two years of progressive hotel experience
Bachelors degree preferred
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Advanced knowledge of accounting, finance and hospitality profession
Experience with accounting software
Advanced experience with Microsoft Office Suite
Physical Demands
Required to stand, sit, and walk for extended periods of times
Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.
Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.
Benefits
Compensation $26/hr
Excellent benefits package including, health, dental, vision, long term disability, pet insurance, 401K
Vacation pays, personal holiday pay
8 Paid Holidays
Hotel discounts
Birthday incentives, Anniversary incentives, Associate of the quarter and year incentive,
Daily meals provided
More...
Other InformationThe hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all timeshis position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice.We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD - Located at Pike & Rose (https://pikeandrose.com/) , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice's Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice's Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
