Loan Insurance Specialist I

Bank OZK • Ozark, AR • 12h ago

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (https://careers.ozk.com/benefits) .

Job Purpose & Scope

Performs a variety of administrative duties along with daily back-office loan functions, including assisting insurance vendors, providing support to the Bank's lending staff with insurance matters, and performing flood reviews.

Essential Job Functions

Provides accurate and timely audit, processing and payment preparation of monthly invoicing. from service providers and Bank's Insurance serving vendor.

Posts insurance refunds and waived

Prepares maintenance form to remove increased payment.

Facilitates communication between Bank's lending staff and insurance

Responds to requests from Bank's lenders and support

Generates accurate and timely weekly reports that will be provided to insurance

Generates the monthly report and remits the monthly VSI premiums to Insurance

Performs a regulatory, timely and accurate flood review on all loans when the collateral lies in a Standard Flood Hazard Area. Ensure compliance with the National Flood Insurance Program and Private Flood Insurance.

Handles customer calls and research items for problem resolution, escalating when necessary.

Performs other related duties as assigned.

Knowledge, Skills & Abilities

Ability to work under close supervision.

Ability to demonstrate excellent customer service skills.

Ability to maintain confidentiality.

Ability to communicate effectively and professionally both in writing and verbally.

Ability to demonstrate effective organizational skills and adapt to change and repeated interruptions.

Ability to demonstrate accuracy and attention to detail under pressure and with deadlines.

Ability to work extended hours as

Skill in using computer programs and/or desktop applications, including Microsoft Word and Excel.

Basic Qualifications

High school diploma or

Minimum of one (1) year of experience in using computer programs and/or desktop applications, including Microsoft Word and Excel, required.

Minimum of one (1) year of experience in lending, insurance, banking, or related financial environment, preferred.

Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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