Academic Advisor

Saint Joseph's College of Maine • Standish, ME • 1d ago

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1284275

Saint Josephs College is excited to welcome a new Academic Advisor to its Online Advising team. This role plays an integral part in promoting online student retention by managing enrollment status for a caseload of students; monitoring online students academic progress and providing motivational support; advising online students on program requirements, course registration, and administrative policies; and working with students to develop, track, and achieve their academic goals.

We are seeking a compassionate, positive, and self-directed team player who excels at time management, communication, and organization. While the role is remote, the team is strongly integrated with our Sebago campus community. Therefore, applicants must live within a reasonable distance of Standish, Maine to allow for regular, encouraged on-campus work opportunities.

Essential Responsibilities:

Providing proactive outreach regarding course selection,

registration, and deadlines

Managing course enrollment information and confirming appropriate

tuition payment

Processing course and program-related administrative processes in

the database

Liaising with Student Accounts, Financial Aid, Registrar, and

Program Directors

Connecting students with relevant College resources

Reviewing students degree plans, course descriptions, and program

requirements

Advising on best practices for assignment submission schedule and

time management

Using available resources to contact students regarding progress

concerns

Maintaining student contact history through documentation of all

communication

Advising students on all applicable policies

Updating student contact history in database to reflect students

intentions and goals

Connecting frequently with students via phone, text, Google Meet,

and/or email\

Knowledge, Skills, Abilities:

Proficient use of data, reports, and computer programs, including

Microsoft Word, Google Platform, and Excel

Strong display of oral and written communication skills

Ability to prioritize multiple demands and follow through on all

tasks to completion

Comfortable with having compassionate, professional, and motivating

conversations

Willingness to be a team player and maintain a positive attitude

Minimum Requirements:

Bachelors degree required

Experience in adult or online education, advising, and/or customer

service preferred

Schedule and Structure:

This role reports directly to the Director of Online Advising and works closely with a team of other Academic Advisors. Rarely, some weekend work may be required. This is primarily a remote position, although some initial training will take place in person, with continued opportunities to work on campus. Attendance at occasional on-campus events is encouraged and may be required or requested.

About Saint Josephs College of Maine

Founded by the Sisters of Mercy in 1912, Saint Josephs College is Maines only Catholic college. Located on the shores of Sebago Lake in Standish, Maine, the 460-acre campus offers 46 undergraduate programs and a Division III athletic program to approximately 800 on-campus students. In addition to its on-campus offerings, Saint Josephs College provides certificates, undergraduate, and advanced degrees to approximately 1,200 working adults residing throughout the United States and in more than 20 other countries through its online learning program.

Saint Josephs College of Maine seeks to attract, retain, and develop personnel who support itsmission{target="_blank" rel="noopener"}and are committed tonurturing highly competent and deeply compassionate leaders ready to serve in a vulnerable world. Inspired by the life and vision of Catherine McAuley, it welcomes persons from all backgrounds as part of its community which is guided by the following values:

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