Customer Service Associate

Walgreens • Charlotte Hall, MD • 2d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1725338BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 30283 TRIANGLE DR,CHARLOTTE HALL,MD,20622

Full District Office Address: 30283 TRIANGLE DR,CHARLOTTE HALL,MD,20622-03125-17672-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17672-CHARLOTTE HALL MD

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Quality Assurance Manager (Depot)

Orbis • California, MD • 4h ago

Management & Administrative

Job Description: This position provides Quality Assurance Management for the Naval Information Warfare Center Pacific (NIWC Pacific) Systems Center Restoration Depot, Code 40 Fleet Installation, Engineering, and Logistic...

4h ago

Go to Apply

Administrative Assistant

ManTech • Lexington Park, MD • 4h ago

Management & Administrative

MANTECH seeks a motivated, career and customer-oriented Administrative Assistant to join our team working in Lexington Park, MD. This is a full-time onsite position. In this vital role, you will ensure the security and e...

4h ago

Go to Apply

Administrative and Documentation Specialist

UIC Government Services and the Bowhead Family of Companies • Dahlgren, VA • 22h ago

Management & Administrative

Overview Administrative and Documentation Specialist (VOPS-2023-18665): Bowhead is looking for aAdministrative and Documentation Specialist to join our team and support organization of our organization's documents for ea...

22h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Waldorf, MD • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Administrative Assistant

Commander, Navy Installations • Indian Head, MD • 2d ago

Management & Administrative

Summary This position is located within the NDW Regional Accounting Office, Morale, Welfare, and Recreation Department located at NSF Indian Head, Md. The purpose of this position is to provide a variety of administrativ...

2d ago

Go to Apply

Data Management Specialist

UIC Government Services and the Bowhead Family of Companies • Indian Head, MD • 2d ago

Management & Administrative

Overview DATA MANAGEMENT SPECIALIST (AT): Bowhead seeks a Data Management Specialist to support Bowhead's Advanced Technology division located in Indian Head, MD. Responsibilities Support the knowledge management team we...

2d ago

Go to Apply

Operations Manager

CVS Health • Upper Marlboro, MD • 3d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

3d ago

Go to Apply

Child and Youth Program Operations Clerk

Commander, Navy Installations • Patuxent River, MD • 1w ago

Management & Administrative

Summary Navy Child and Youth Programs (CYP) offers early care and youth services in center-based (birth to five), facility-based (age 5-12), and recreational environments (teen; youth sports and fitness). CYP Operations...

1w ago

Go to Apply

FMS and BPC Deputy Case Manager

UIC Government Services and the Bowhead Family of Companies • Patuxent River, MD • 2w ago

Management & Administrative

Overview Bowhead seeks an FMS and BPC Deputy Case Manager to support the FMS/International IPT in PMA-263 Small Tactical Unmanned Aircraft Systems (UAS) Program Office located at NAS Patuxent River, MD. The FMS and BPC D...

2w ago

Go to Apply

Customer Service Associate

Walgreens • Lusby, MD • 2w ago

Management & Administrative

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.