Customer Service Representative

Robert Half • Hartland, WI • 1d ago

Description We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.

Responsibilities:

Process order receipts and confirmations for retail, corporate, and wholesale customers.

Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.

Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.

Address customer service needs, including complaints, product inquiries, and requests for purchasing information.

Manage donation requests and set up new customer profiles in the database.

Perform filing and maintain organization for front desk and reception duties.

Monitor aged receivables on a weekly basis to ensure timely follow-up.

Generate monthly customer statements and prepare salesperson commission reports.

Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.

Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom. Requirements - Proven customer service experience, preferably in a call center or consumer goods environment.

Proficiency in order entry and managing inbound and outbound calls.

Familiarity with accounts receivable processes, including invoicing and deposits.

Ability to handle receptionist duties and maintain front desk professionalism.

Experience with social media marketing across platforms such as Facebook, Instagram, and Pinterest.

Strong organizational skills for filing and database management.

Excellent communication skills to address customer inquiries and complaints effectively.

Knowledge of managing aged receivables and generating detailed statements and reports. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Similar Jobs

Customer Service Associate

Walgreens • Glendale, WI • 5h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

5h ago

Go to Apply

Manager of Mechanical Engineering

DEMATIC CORP • Milwaukee, WI • 5h ago

Management & Administrative

JOB REQUIREMENTS: Dematic has an immediate need for a Mechanical Engineering Manager to manage a team of project execution engineers within our Lifecycle Solutions and Services Project Engineering team. The successful ca...

5h ago

Go to Apply

Customer Service Supervisor

Techtronic Industries North America, Inc. • Brookfield, WI • 6h ago

Management & Administrative

Job Description: Come be DISRUPTIVE with us! At Milwaukee Tool, our most valued resource is our dedicated team of employees - employees who work with a passion to be the best and an unparalleled pride in their work and i...

6h ago

Go to Apply

Bilingual Office Administrative Assistant

St. Augustine Preparatory Academy • Milwaukee, WI • 6h ago

Management & Administrative

Bilingual Office Assistant Location: South Schedule: Full-Time Year Round Reports To: Brittany Gross Desired Start Date: ASAP More Than a Job, A Mission Aug Prep is more than a school, it's a community where excellence,...

6h ago

Go to Apply

Account Manager

ROCKWELL AUTOMATION INC. • Milwaukee, WI • 10h ago

Management & Administrative

JOB REQUIREMENTS: Minneapolis, Minnesota, United States Mayfield Heights, Ohio, United States Milwaukee, Wisconsin, United States Rockwell Automation is a global technology leader focused on helping the world\'s manufact...

10h ago

Go to Apply

Sales/Operations Manager

Catholic Funeral & Cemetery Services • Milwaukee, WI • 1d ago

Management & Administrative

Location Manager {Milwaukee} Are you seeking a meaningful leadership position serving families and the community? Are you a leader with a coaching mindset who enjoys developing people towards success? If you answered yes...

1d ago

Go to Apply

Account Manager

AVI-SPL • Milwaukee, WI • 1d ago

Management & Administrative

JOB REQUIREMENTS: Number of Openings: 1 Job Title: Account Manager Occupational Category: Please choose the most appropriate choice based on the Job Title and Description. Duties and Responsibilties of Job: Description W...

1d ago

Go to Apply

Operations Manager

Trek Bikes • Johnson Creek, WI • 1d ago

Management & Administrative

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi...

1d ago

Go to Apply

Technical Product Manager 2

U.S. Bank • Brookfield, WI • 1d ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

1d ago

Go to Apply

Account Project Manager-Data Centers

Generac Power Systems • Waukesha, WI • 2d ago

Management & Administrative

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.