Facility Operations Coordinator - 162311
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Facility Operations Coordinator - 162311
Salary
$60,314.82 - $69,362.04 Annually
Location
Brighton, CO
Job Type
Regular Full-time
Job Number
07260
Department
Facilities & Fleet Management
Division
Facilities
Opening Date
12/05/2025
Closing Date
12/19/2025 4:30 PM Mountain
Our Mission
To responsibly serve the Adams County community with integrity and innovation.
EEO
Adams County is an equal opportunity employer. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status, marital status or any other legally protected characteristic.
Position classification
Onsite -- Job duties and expectations require employee to be regularly scheduled onsite.
Description
Benefits
Questions
What Success Looks Like In This Job
Under the direction of the Business Services Supervisor in the Facilities and Fleet Management Department, the Facility Operations Coordinator serves as the central point of coordination for facility maintenance requests and facilities-related customer service operations across multiple County locations. This position ensures that service requests are efficiently logged, routed, and completed through the County's work order system while providing responsive and professional customer service to both internal staff and external partners.
This role will provide County switchboard support and front desk coverage, as well as support administrative department functions. Success in this position requires a high level of organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
The anticipated hiring range for this role is $60314.82 - $69362.04. The full salary range for the role is $60314.82 - $84440.75.
Examples of Duties for Success
Customer Service and Switchboard Support
Provide front desk coverage, greeting visitors and directing them appropriately.
Answer and route calls through a multi-line phone system, ensuring courteous and efficient communication.
Respond promptly to inquiries by phone, email, and in person regarding County services and general County information.
Maintain professional and friendly service as the first point of contact for Facilities and Fleet Management.
Coordinate and Dispatch Work Orders
Serve as the primary point of contact for facility service requests across all County buildings.
Receive, prioritize, and route incoming work orders through the County's computerized maintenance management system (CMMS).
Communicate with maintenance staff, vendors, and customers to schedule, monitor, and ensure timely completion of service requests.
Track status updates and follow up with requestors to confirm satisfaction and work order completion.
Communication and Information Management
Serve as liaison between facilities staff, contractors, and building occupants to ensure clear communication of work status and expectations.
Maintain and update records of service requests, maintenance logs, and operational metrics for reporting and analysis.
Maintenance Coordination Across Multiple Locations
Communicate with site contacts to coordinate technician visits, building access, and preventive maintenance schedules.
Support logistical planning for equipment deliveries, contractor scheduling, and service coverage during staff absences or emergencies.
Administrative Support for Facilities Operations
Provide administrative assistance to support daily operations, including scheduling meetings, maintaining calendars, and preparing correspondence or reports.
Maintain organized digital and paper filing systems related to facility maintenance, service contracts, and operational documentation.
Assist with purchase orders, invoice processing, and budget tracking for facility maintenance activities.
Departmental Support and Coverage
Support departmental projects and initiatives, such as updating maintenance procedures, testing new systems, or assisting with safety and compliance documentation.
Perform other related duties as assigned
Qualifications for Success
Strong organizational skills with ability to manage multiple priorities and follow through on tasks.
Excellent communication skills, both verbal and written, with a focus on professionalism and customer service.
Proficiency with general office software (e.g., Microsoft Office Suite).
Familiarity with or the ability to learn computerized maintenance management systems (CMMS) software.
Ability to read and interpret maintenance work orders, service schedules, and basic technical information.
Sound judgment in assessing priorities and resolving routine operational challenges.
Dependability, discretion, and ability to handle sensitive or confidential information appropriately.
Strong attention to detail, accuracy, and follow-through.
Ability to work collaboratively and maintain positive working relationships with staff, contractors, and the public.
More Qualifications for Success
Experience:
Minimum of three (3) years of administrative, customer service, or Facility Operations experience.
Experience in facilities operations, maintenance coordination, or call center environment is preferred.
Bilingual candidates with the ability to speak Spanish is also preferred. Bilingual candidates may receive an additional incentive based on proficiency and use.
Education & Training:
High school diploma or GED equivalent is required.
Coursework or certification in office administration, facilities management, or a related field is preferred.
License or Certificate: Possession of or the ability to obtain a valid Colorado Driver's License and access to reliable transportation
Background Check:Must pass a criminal background check
Adams County complies with Colorado's Job Application Fairness Act ("JAFA"). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant's age, date of birth, or dates or attendance or graduation.
Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.
Clickhere (https://youtu.be/ILAvllPaGb4) to watch our video about why Adams County is an Employer of Choice!
Benefits You Expect:
AFLAC Supplemental Medical Insurance
Basic Term Life & Optional Term Life Insurance
Deferred Compensation Plan
Dental/Vision/Medical Plans
Generous Vacation/Sick leave
Long-Term Disability
Retirement Plan
Short-Term Disability
Plus some you might not expect:
Employee Assistance Program
Employee Fitness Center
Employee Health Clinics
Flexible Work Schedules
Recreation Center Discounts
Training & Tuition Reimbursement Programs
Wellness programs
Lactation friendly certified workplace
01
Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.
Yes, I understand and agree
Yes, I understand but disagree.
02
Do you possess a minimum of three (3) years of administrative, customer service, or Facility Operations experience?
Yes
No
03
If yes, briefly describe your experience.
04
Please select a level of education:
High school diploma or GED equivalent.
Associate's Degree
Bachelor's Degree or higher
None of the above
05
Do you possess, or have the ability to obtain a, valid Colorado Driver's License and access to reliable transportation?
Yes
No
06
Have you previously used a computerized maintenance management system (CMMS) or any @type of work order/ticketing system? If yes, please list the systems you've used.
07
Are you comfortable managing multiple priorities in a fast-paced environment, including handling frequent interruptions?
Yes
No
08
Do you have experience providing front desk or multi-line switchboard coverage? If yes, please describe.
Required Question
Employer
Adams County
Address
4430 S. Adams County Parkway, Suite C4000BBrighton, Colorado, 80601-8213
Website
http://www.adcogov.org/current-career-opportunities
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