Associate National Account Manager - Remote
United States
Come make the world and accelerate your success.
The Job:
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of 48,000+ professionals in 60 countries who are making their mark on beloved brands - including DEWALT, CRAFTSMAN, STANLEY, BLACK+DECKER, IRWIN, LENOX and more - at one of the world's most enduring companies recognized for innovation and sustainability.
What You'll Do
Reporting into the Sr. Project & Operations Manager this role will work closely with the Sales Enablement Team and our National Account Managers on Amazon and Marketplace businesses. This role ensures that all PDPs, A+ content, Brand Store pages, and digital assets are accurate, compelling, and aligned with brand and business objectives. The ideal candidate combines data-driven decision-making, strong attention to detail, and marketplace expertise to drive conversion and visibility across the Amazon catalog. Specifically, you'll:
Identify and execute cross-sell/merchandising enhancement opportunities on customer PDPs to improve search relevance, click through rate, and conversion.
Review online messaging and tactics to ensure they comply with overall channel and brand strategy. Making recommendations on improvements for a better online shopper experience.
Own and manage the Amazon product catalog, ensuring data accuracy, compliance, and timely updates.
Execute the creation of new PDPs (NPD) and optimizing existing catalog with ecommerce-forward content including product descriptions, images, videos, bullet points, and technical documents.
Support new item setup and VINE enrollment, ensuring launch readiness for all new products.
Own and execute updates/changes/additions to Amazon Brand Store pages, ensuring alignment with marketing campaigns, sales promotions, and brand positioning.
Collaborate cross-functionally with Shopper Marketing, Performance Marketing, and Creative teams to prioritize new content initiatives based on sales impact and business goals.
Execute and measure A/B content tests in partnership with Analytics team that will impact future optimizations made to PDPs
Work in collaboration with the Sales Directors and National Account Managers to achieve team targets and execute product launches and training.
Maintain relationships with Amazon Vendor Central contacts and manage tickets or cases related to catalog health.
Create and communicate performance and key metric scorecards for various internal and external presentations.
Work with cross-functional partners including SBD Operations, Channel, Product, Brand Marketing, Merchandising, Licensing, and other Commercial Teams to maximize growth and revenue within the channel
Continuously evolve and understand the online competitive landscape in order to secure target channel position
The Person:
You're a curious problem solver who has the ability to bring new ideas to life. You're agile and adaptable but work with precision to ensure we deliver top-notch customer experiences. You're not intimidated by large amounts of data. In fact, you digest it and embrace it. You also have:
BS in Marketing, Business, Sales, eCommerce, Digital, or related experience
3-5 years of eCommerce content management, merchandising, or digital marketing experience
Understanding of Amazon retail ecosystems, including PDP structure, A+ content, and Brand Store executions
Experience using Amazon Vendor Central or Seller Central is preferred
Experience with PIM systems such as Salsify or Syndigo, and familiarity with asset management workflows
Strong entrepreneurial spirit with an eagerness to meet and exceed goals and targets
Excellent project management and cross-functional collaboration skills, with the ability to juggle multiple priorities and deadlines.
Well-developed analytical skills and great attention to detail
Experience with Power BI, Amazon Retail Analytics, Helium 10, etc. to track content performance is a plus
Demonstrated success in problem solving with creative outcomes
Assertive, organized and strong follow-through
The Details:
Competitive salary
Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
Discounts on Stanley Black & Decker tools and other partner programs.
And More:
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!
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We Don't Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Benefits & Perks
You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.
What You'll Also Get
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
Purpose-Driven Company:
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Know Your Rights: Workplace discrimination is illegal (eeoc.gov) (http://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf)
