Senior Network Engineer
Department: Information Technology
Employment Type: Full Time
Location: Crystal Building 40 W20th St
Reporting To: Jeffrey Marable
Compensation: $120,000 - $130,000 / year
Description
Overview
The IT Infrastructure & Operations Network Engineering department is responsible for the architecture, planning, implementation, installation and operations of NYPL's network infrastructure. NYPL covers three boroughs with 90+ branch locations, 12K+ endpoints, public/private cloud, and public/staff WiFi serving millions of New Yorkers every year. The Library's network is highly redundant to ensure essential services are available with maximum uptime.
We are looking for someone we can count on to:
Own :
Engineering level administration of NYPL' network including routing, firewalls, ACLs, VLAN designs, VPN and of NYPL's Public and Staff WiFi networks
Reviewing initial business requirements and work alongside colleagues to provide initial technical designs
Providing installation and engineering level support of NYPL network equipment and services
Liaising with business partners on projects as necessary
Teach :
And support Network Engineers on the team
Other IT departments to ensure understanding of network considerations
Colleagues across the business to ensure clear expectations are set
Learn:
The Library's unique place in providing network access as a means to accomplish its mission and bridge the digital divideAdvanced networking administration and implementation methodologies
And explore Zero-Trust network security models and help NYPL prepare for the future
E-rate funding guidelines
Improve :
Monitoring and operation efficiency of the networking stack
Network security tools and practices
Some expectations for this role are that within:
1 month , this person will:
Be familiar with IT practices and teams, roles & responsibilities
Build initial relationships with key vendors and services providers
Build initial relationships with internal stakeholders
Understand NYPL's network topology (WAN, LAN, WiFi)
Be familiar with current project backlog
Coordinate with team leadership to prioritize work
Have clear expectations and goals moving forward
3 months , this person will:
Plan for future bandwidth upgrades Branch locations
Able to field change and support requests for most of the network
Support key projects with minimal supervision
6 months and beyond , this person will:
Own WAN, VPN, and core routing administration, day-to-day management and operations
Begin preparing for network equipment upgrades
Participate in roadmap development
Responsibilities
Architect, deploy, monitor and maintain the NYPL data network environment which consists largely of Cisco routers, switches and firewalls, as well as Extreme, & Cisco wireless network equipment
Install, configure and maintain network firewalls (Cisco. Fortinet)
Design and implement appropriate network level security controls at the Internet, datacenter, WiFi, and departmental LAN layers of the network (VLANS design, ACLs)
Install and maintain data circuits between core locations, including dark and lit fiber at multigigabit speeds
Prepare bid specifications for network routers, switches and security appliances, network monitoring systems, and core circuit connections, and participate in the evaluation of bids
Plan future growth and integrate new technologies into the NYPL network
Perform other assigned duties as necessary
Required Education, Experience & Skills
Required Education & Certifications
Bachelor's degree
Required Experience
5+ years administering networks for a widely distributed organization
Experience designing and implementing networks
Experience collaborating across IT support groups and business units
Required Skills
Deep hands-on experience with Cisco IOS features and LAN/WAN switching & routing technologies, including BGP, OSPF, EIGRP & Spanning Tree protocols, VPN, port/etherchannel, VLAN design, and ACLs
Excellent knowledge of Cisco network security practices and competent in configuring and supporting network firewalls (Cisco, Palo Alto)
Familiarity with WAN circuits (Dark fiber. Megaport, MPLS, Point to Point Ethernet, virtual), including hardware provisioning and troubleshooting
Ability to provision and support a cloud managed WiFi system, Cisco Meraki, ExtremeCloud, etc.
Strong knowledge of networking in cloud environments (AWS, Azure, GCP, VMWare)
Current CCNP certification in routing and switching preferred
Managerial/Supervisory Responsibilities
Mentor junior engineers as necessary
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Work Environment
Office setting
Travel to NYPL sites as needed
Physical Duties
Lifting/moving up to 49 lbs required
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Exempt
Schedule
9:00 AM - 5:00 PM, Monday - Friday
Available on-call after hours and weekends
Hybrid 3 days in office / 2 days remote as workload permits
This job description represents the @types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
