Sales Representative

Sleep Number • Jacksonville, NC • 1d ago

Company Overview

Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose - to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.

Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.

Make an Impact

At Sleep Number, we improve lives by personalizing sleep. Join a team driven by curiosity, collaboration, and a passion for helping others thrive-one restful night at a time.

Our Sales Representatives are high-impact roles that directly contribute to our purpose. This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential.

The Opportunity - What You'll Do

In this role, you will:

Discover each customer's sleep needs and match them with the right Sleep Number products.

Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.

Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.

Work together to maintain a polished showroom and deliver an exceptional store experience.

Take part in sales practice training and coaching to sharpen your skills.

What You Bring

Required:

Strong communication skills with the ability to adapt to diverse customer needs.

Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.

Ability to work a flexible retail schedule, including evenings and weekends.

1-2 years of retail, customer service, or other customer-facing experience.

High school diploma or equivalent.

Preferred:

Experience in consultative or relationship-based sales, ideally in a commission-driven environment.

Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).

Ability to work independently with minimal supervision while collaborating effectively with a team.

What Sets You Up for Success

You're energetic, proactive, and thrive in a customer-focused environment.

You're a collaborative team player who welcomes feedback and coaching.

You're a tech-savvy early adopter.

What You'll Get

Guaranteed hourly rate of $16/hour, along with uncapped commission and bonus potential.

Non-draw commission structure.

Most team members earn $47,000-$58,000 annually; actual earnings vary and are not guaranteed.

The benefit of working for an industry leading brand.

Health, dental, vision, and 401(k) benefits.

Flexible paid time off and volunteer opportunities.

Comprehensive training and career development programs.

A supportive, inclusive culture where your contributions are valued.

Life changing sleep with the gift of a Sleep Number® bed.

PIQ

Wellbeing

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a 401(k) Plan, paid time off, and much more.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. We are committed to maintaining a safe and healthy work environment for all team members that are consistent with CDC guidelines, U.S. Department of Labor's Occupational Safety and Health Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number's policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

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