ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60022539
Date: Dec 1, 2025
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\operations/human\resource\management/for\job\applicants/e\verify) .
Requisition No: 865735
Agency: Children and Families
Working Title: ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60022539
Pay Plan: SES
Position Number: 60022539
Salary: AGENCY TO UPDATE
Posting Closing Date: 12/07/2025
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
OCCUPATION PROFILE
JOB FAMILY: COMMUNITY AND SOCIAL SERVICES
OCCUPATIONAL GROUP: COUNSELING AND SOCIAL WORK
OCCUPATION: COMMUNITY AND SOCIAL SERVICE SPECIALISTS, ALL OTHER
21-1099
DESCRIPTION
Anticipated Vacancy
This is professional work supervising the activities of an Adult Protective Investigation Unit composed of Protective Investigators. The unit is responsible for investigating all reports of alleged abuse, neglect, or exploitation.
EXAMPLES OF WORK
Supervise protective investigators. Report assignment, consultation, and closure.
Provides guidance regarding investigative activities such as emergency placement, casework, services, family/victim assessment, risk and service needs, court reports, recommendations, review/approval of activities of the investigative record and Florida Safe Families Network computer system.
Staffs cases with investigators and offers on-going supervision.
Serves as on-call supervisor on a rotating basis with other API Supervisors.
Trains, coaches and mentors investigative staff.
Completes field work when necessary
Ensures standards are met timely.
Evaluates staff performance and sets goals, informally and on an annual basis, or as required by personnel regulations.
Completes administrative tasks including those relating to Human Resources.
EXAMPLES OF JOB CHARACTERISTICS
Provide Consultation and Advice to Others
Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
Making Decisions and Solving Problems
Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
Establishing and Maintaining Relationships
Developing constructive and cooperative working relationships with others.
Judging Qualities of Things, Services, And/or People
Making judgments about or assessing the value, importance, or quality of things or people.
Communicating With Persons Outside Organization
Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Getting Information Needed to Do the Job
Observing, receiving, and otherwise obtaining information from all relevant sources.
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
Analyzing Data or Information
Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
Monitor Processes, Material, Surroundings
Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
Identifying Objects, Actions, and Events
Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES
Social Perceptiveness
Being aware of others' reactions and understanding why they react the way they do
Judgment and Decision Making
Weighing the relative costs and benefits of a potential action
Speaking
Talking to others to effectively convey information
Service Orientation
Actively looking for ways to help people
Active Learning
Working with new material or information to grasp its implications
Problem Identification
Identifying the nature of problems
Identification of Key Causes
Identifying the things that must be changed to achieve a goal
Solution Appraisal
Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
Active Listening
Listening to what other people are saying and asking questions as appropriate
Learning Strategies
Using multiple approaches when learning or teaching new things
Coordination
Adjusting actions in relation to others' actions
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job
Coordination
Adjusting actions in relation to others' actions
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job
Data Analysis
Knowledge of methods of compiling, organizing and analyzing data for the purpose of monitoring and evaluating
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
Education and Training
Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
PALM COAST, FL, US, 32164
Nearest Major Market:Palm Coast
