Program Coordinator Host Home

Rescare - Educare Community Living • Denton, TX • 3h ago

OVERVIEW Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

JOB DESCRIPTION

Ensures consumer and guardian participation in development of service plan and personal futures plan

Coordinates development of each person(s) served personal futures plan

Coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such

Schedules and chairs screening for program vacancies

Develops waiting list for potential consumer vacancies

Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when moving

out

Demonstrates knowledge of contractual, legal and regulatory requirements

Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements

Implements/coordinates any necessary plans of correction from a regulatory body

Demonstrates organizations commitment and leadership skills

Demonstrates customer service orientation

Facilitates 1:1 interactions with peers, superiors, and subordinates

Is aware of quality indicators and achieves results

Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff

Ensures all written training programs are implemented and revised as needed

Documents consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriately

Maintains fiscal spending within limits of approved budget; e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc

Monitors workers compensation and unemployment claims for assigned service site(s). Is proactive in efforts to reduce claims

and minimize risk/exposure of agency in these areas

Monitors all consumer finance documentation

Monitors budget variance reports to ensure accuracy

Implements/monitors compliance with the company's Health and Safety programs

Attends industry functions to promote positive relationships with other providers

Develops positive relationships with all funding sources to promote new business

Uses leadership and communication skills to motivate team members toward agency objectives

Utilizes problem solving/mediation skills when employee to employee conflict arises

Monitors exit interview results and investigate areas of concern that may be identified through this process

Fosters team spirit and company pride among team members and agency

Manages budgeted staff hours to provide effective and efficient service delivery

Implements staff recruitment and retention programs to promote positive work environment

Oversee/participate in the hiring process of all assigned positions in accordance with the company's policy and local, state, and federal

employment law

Actively works toward achieving/maintaining Affirmative Action goals within assigned service site(s)

Ensure all assigned staff receives training and supervision as needed to meet performance expectations

Recognizes staff with Pro team, performance management evaluations, individual development goals, etc

Ensure assigned staff is evaluated fairly and timely in accordance with the company's performance evaluation procedures

Ensures that all information from upper management is conveyed to employees as applicable and appropriate

Ensures that all job opportunity listings are shared with employees

Maintains and/or monitors training reports to ensure timely training of staff for all assigned service sites

Other duties as assigned

QUALIFICATIONS

A minimum of two years of verifiable work experience providing services and supports to individuals with developmental disabilities. Oneyear

previous supervisory experience preferred. Ability to communicate verbally and in writing. Must be able to travel between service sites, staying overnight as necessary. Experience in managing systems, processes, and people. Working knowledge of Federal, State, and local regulations concerning services to individuals with developmental disabilities. Must have good organizational skills and attention to detail, proven supervisory skills, and be capable of working flexible hours, covering direct care shifts as necessary

BA/BS in Business, Health Care Administration, or Social Services. High school diploma or GED equivalent and three years of related job

experience may be substituted per area regulations. Exceptions must have written approval from Regional Management

ADDITIONAL JOB INFORMATION

Must Have a Current Driver's License, auto liability insurance and a driving record acceptable to the company requirements

Documentation proving eligibility to work inside the USA

Clear Criminal History and Driving Record

Good computer skills including knowledge of Microsoft Office

Ability to communicate effectively and supervise the work of others

Case Management Experience preferred

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