Member Associate III

Kitsap Credit Union • Bremerton, WA • 50min ago

About Us Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support. At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org. About the Role Kitsap Credit Union is actively hiring for Member Associate I, II and III (teller/personal banker) positions all over the Kitsap area, including: Our East Bremerton Branch. These positions are responsible for creating exceptional member experience while processing transactions, as well as offering and demonstrating all-digital, remote and self-service options. Essential Duties and Responsibilities

Assist members with their financial needs and transactions. Identify, develop, and refer business relationships to build market position

Educate and introduce current and new members to new products and services and assist in self-service options

Foster and maintain constructive member relationships

Review and maintain knowledge of products,

Understand and recommend products and services based on the member's needs

Participate in sales and community events to contribute to branch and credit union goals

Use effective sales techniques that result in a positive member experience and meet or exceed sales goals

Maintain knowledge and adhere to operational, regulatory, security, and compliance standards

Accepts and processes all financial transactions accurately

Maintains responsibility and follows proper balancing procedures

Promote and effectively demonstrate digital, remote and self-serve options, with continual education as new products and digital services are introduced

Proactively generate new memberships through branch sales activities

Member Associate I - junior teller

$20.66 - $22 per hour depending on experience

Qualifications and Education Requirements

High school diploma or GED required

6 Months Cash handling, customer service and/or retail sales experience

Member Associate II - Teller

$21- $24 per hour depending on experience

Qualifications and Education Requirements

High school diploma or GED required

6 month Financial Institution experience

6 Months Cash handling, customer service and/or retail sales experience

Member associate III - Senior teller & Lending

$24 - $28 per hour depending on experience

Qualifications and Education Requirements

High school diploma or GED required

1 Year Financial Institution experience with New Accounts and Consumer Lending experience (HE/HELOC experience preferred but not required)

1 Year Cash handling, customer service and/or retail sales experience

Identify and contribute new ideas and methods to improve effi

To view the full job description,

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