Overview
The Americas Global Blackbelt (GBB) Business Process organization Accelerates AI share capture with Copilot + Agents, Drives Core (Dynamics 365 & Power Platform) momentum, Delivers Sales Execution Rigor and Enablement partnering with Field, Go-To-Market (GTM), Partner and Engineering. The team delivers Business Process mainstream and future growth solutions in the Americas (AMS), measured by market-making wins, competitive migrations, win patterns, scaled enablement and knowledge transfer.
Microsoft Customers and Partners Solutions (MCAPS) AI Business Solutions is in alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our
culture every day.
The Business Applications Principal Global Black Belt - AI Enterprise Resource Planning (ERP) is an experienced business and technical leadership role in the AMERICAS Time-zone Leadership team focused on end-to-end business execution for AI ERP including D365 Finance, Project Operations and Supply Chain, and connected to Copilot, Copilot Studio and our Power Platform solutions to deliver growth and outcomes in the region. This role requires a leader in Business Applications with multi-dimensional competencies integrating business, solutions and technical sales operating at the executive levels of our customers and internal senior stakeholders. This opportunity will allow you to engage in strategic and complex customer engagements, identify trends, customer insights and blockers, and work with Field, Partners, GTM and Engineering teams to grow the AI ERP solutions business in the region and globally.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Sales Strategy: Serves as a key point of contact for, and partners with internal senior stakeholders within and across organizations to strategically drive customer success. Proactively engages with account teams to align the customer's AI ERP transformation vision with their business priorities and success objectives.
Synthesizes evaluation of the ERP solution area and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Drives cross-functional collaboration to propose and prioritize solutions and strategies that drive customer business objectives. Proactively identifies and addresses gaps, setting the direction for market engagement and sales execution.
Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI transformations for existing and new customers within the region, emphasizing the integration of AI Business Process solutions. Crafts and refines strategies and engages with Field sales leaders, sellers and customers to distinguish Microsoft's offerings in the competitive landscape. Acts as a subject matter expert and trusted advisor.
Sales & Pipeline: Strategically analyzes business and emerging opportunities to enhance the customer portfolio and drive customer innovation. Integrates technology (e.g., AI sales agents, automation, Power Platforms) to accelerate growth across assigned domain. Employs comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategy.
Coaches others on and leads to achieve usage and/or consumption pipeline hygiene targets to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.
Supports enablement for field sellers in the ERP domain and acts as liaison to provide feedback and insights to marketing, GTM, and Engineering to address challenges and customer needs.
Qualifications
Required/minimum qualifications:
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales, selling enterprise resource planning (ERP), account management OR equivalent experience.
Other Requirements:
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship
Additional or preferred qualifications:
Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales, selling enterprise resource planning (ERP), account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales, selling enterprise resource planning (ERP)or account management OR equivalent experience.
6+ years solution or services sales experience.
8 years Business Applications relevant experience in the solution sales or solution/ technical leadership roles, preferably in customer and partner interface
Experience selling or implementing Dynamics 365 Finance, Operations, Commerce & Supply Chain
Understanding of competitive offerings: Oracle, SAP, Infor, etc
Solution Area Specialists IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)
