Job Description
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale..
The Role
Primary
The ADAS/AV Safety Field Investigations Engineer (SFIE) is responsible for leading the initial assessment of ADAS Level 2+ and Autonomous Vehicle (AV) field incidents, ensuring General Motors' compliance with NHTSA Standing General Order 2021-01 and applicable Canadian safety regulations.
Secondary
The Safety Field Investigations Engineer (SFIE) is responsible for leading GMNA investigations and managing issue reviews through the Safety Field Investigations (SFI) process.
What You'll Do (Responsibilities)
ADAS/AV Internal Investigations Engineer
Incident Intake & Logging
Review and log qualifying SMS/email AACN notifications and other ADAS L2+/AV incident reports into the ADAS tracker.
Verify crash reports via OnStar recordings and log confirmed incidents.
Validate Super Cruise (SC) state change data using the Elastic dashboard.
Incident Assessment & Data Management
Confirm crash locations using SC map and Google Maps.
Analyze 1411 (SC State Change) and 1414 (Crash Event) data.
Determine if incidents meet SGO reporting criteria.
Archive relevant data and reports; close tracker items and initiate SGO reporting.
Additional Vehicle Data Acquisition
Coordinate vehicle data requests with GM Legal.
Support legal requests, including file management and ESIS data retrieval issue resolution.
Contribute to SGO process optimization initiatives.
Process Development & Issue Resolution
Enhance SC field incident response processes and shutdown playbook instructions.
Resolve back-office data generation and transfer issues.
Safety Field Investigations Engineer (SFIE)
Leads GMNA investigations and manages issue reviews through the Safety Field Investigations (SFI) process.
Key Responsibilities
Direct and coordinate investigations for vehicle, propulsion, or software performance issues identified internally or by government agencies.
Assemble and lead cross-functional teams including engineering leaders, subject matter experts, quality, purchasing, and assembly to analyze issues.
Collaborate with regulatory, crashworthiness, and engineering assessment experts.
Drive investigations from initiation through recommendation, potentially resulting in Prevent Repeat Defects (PRD) or Learning Advisories.
Core Tasks
Conduct fact-finding, root cause analysis, and population determinations.
Apply statistical and problem-solving techniques (DFSS, Red X, computer analysis).
Assess field performance and predict future trends.
Develop potential remedies and cost estimates.
Prepare investigation summaries and present findings to senior leadership.
Evaluate impact on vehicle and occupant performance; coordinate demonstrations, modeling, and simulations as needed.
Additional Responsibilities
Provide technical support for government, supplier quality, and assembly investigations, including risk assessments.
Ensure timely closure of investigations with root cause identification and preventive actions.
Maintain historical data on past investigations and field actions.
Lead special projects to improve investigation techniques and timing.
Coach engineering staff on SFI processes through training and seminars.
Your Skills & Abilities (Required Qualifications)
Bachelor's Degree in Engineering, Chemistry, Math, Physics or Computer Science
5+ years total experience with thorough knowledge of vehicle engineering (Design Release, Test, Systems Management, Product Safety and/or Validation Processes)
Excellent analytical skills - capable of technical debate with opposing subject matter experts
Superior interpersonal communication and organizational skills
Ability to manage a multitude of investigations/assignments, and simultaneously make progress on many issues at various stages of investigation/assignment
Initiative and ability to work with little direction
Ability to break down complex issues into understandable pieces
Unquestioned personal integrity
What Can Give You a Competitive Edge (Preferred Qualifications)
10+ years of experience with deep knowledge of vehicle engineering, including design release, testing, and validation processes.
Graduate degree (MS or Ph.D.) in Chemical, Mechanical, Biomechanics, Engineering Mechanics, Electrical, Civil Engineering, or Chemistry.
DFSS Black Belt Certification.
Recognized industry leader or technical expert in complex systems related to safety or non-compliance investigations, such as:
Sensing diagnostics and diagnostic modules
Safety restraint systems (airbags, safety belts, suppression systems)
Propulsion, braking, and steering systems
Battery, hybrid, and electrification technologies
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .
Accommodations
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We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
Our Company (https://search-careers.gm.com/en/working-at-gm/)
Our Culture
How we hire??????? (https://search-careers.gm.com/en/how-we-hire/)
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (https://search-careers.gm.com/en/locations/)
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
