Req ID: RQ210825
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: BI Full 6C (T4)
Job Family: Process and Operational Efficiency
Skills:
Agile Methodology,Business Analysis,Business Requirements,Process Improvements,User Story
Experience:
4 + years of related experience
Job Description:
We think. We act. We deliver. There is no challenge we can't turn into opportunity. Our work depends on a Business Analyst joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. Work visa sponsorship will not be provided for this role.
At GDIT, people are our differentiator. As a Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer, collecting business requirements and system documentation supporting business and IT activities and to conduct, document, and communicate data collection and analysis. In this role, a typical day will include:
Designing Salesforce solutions, creating and refining complex data models, working with external integration, automating business process, and working on additional custom functionality to meet the business needs.
Collaborating with our customers, vendors, and the application development team, including communications of business process analysis through documentation.
Performing fit-gap analysis between Salesforce functionality and customer requirements.
Developing, documenting, and providing technical review and validation of user stories and to-be process flows based on business requirements to support the design and development of Salesforce solutions.
Working collaboratively with team members to design a solution that will meet business requirements and fulfill user stories.
Participating in customer-facing meetings to facilitate discussions regarding provider enrollment initiatives and to provide assistance with technical inquiries related to system implementations, as needed.
Breaking down roadmaps into epics and decompose into user stories.
Listing out risks and constraints in relation to identified requirement.
Working with stakeholders and the project team to prioritize the backlog.
Providing additional support and guidance to clients during the implementation phase, to include development of training resources.
Researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements gathering processes and developing strategies for enhancing or further leveraging these processes.
Documenting and communicating reporting requirements, rules and methodologies for data collection and analysis.
Preparing and conducting analysis of data for system requirements, to determine the performance and health of a system or network, and other needs.
Providing input or preparing technical reports/briefings based on the expert interpretation of analyzed data. Presenting data in briefing and other formats to internal teams and CMS.
Recommending changes to the overall system or network to ensure service to the customer.
Daily demonstration of a Consultant Mindset:
Strategic Thinker - You look beyond immediate needs and understand the bigger picture
Problem Solver - You break down complex problems and design actionable solutions
Technical Translator - You can translate technical requirements into business language and vice versa
Change Agent - You drive user adoption and champion continuous improvement
Empathetic Listener - You actively listen to stakeholder needs and challenge assumptions constructively
Influencer - You build trust, manage expectations, and lead with credibility
WHAT YOU'LL NEED:
Bachelor's degree and 4+ years related hands-on experience
3+ years of experience working with business processes and re-engineering
3+ years of experience capturing requirements
3+ years of experience capturing and writing user stories
3+ or more years of business processes and business analysis experience in a system engineering or software application environment
Hands-on experience using JIRA, Confluence, and SharePoint
Experience working in a Scrum and/or SAFe Agile environment
Proficient using MS Excel and Access
Proficient designing and building reports
Competent using MS Word and PowerPoint
Superior oral and written communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences
Consistent quality performance rated valued or higher
Candidate must be able to obtain Public Trust clearance
Candidate must have lived in the United States at least three (3) out of the last five (5) years
PREFERRED QUALIFICATIONS:
Salesforce and/or other Customer Relationship Management (CRM) software application strongly preferred
Certified SAFe Agilist, SAFe Practitioner or Scrum Master
Salesforce Admin and/or Platform Developer 1 certification(s)
Experience working with the Centers for Medicare and Medicaid Services (CMS) and/or heath insurance/heath care experience
3+ years of experience years of experience working with data and completing data analysis activities
3+ years of experience modeling data requirements, performing data analysis and improving data quality within Salesforce or other relevant Customer Relationship Management (CRM) software application
Strong interpersonal skills to collaborate with customers and internal cross-functional teams
Self-motivated, well-organized and strict attention to details
Ability to understand and manage customer expectations and software implementation methodology
Ability to prioritize and work on multiple projects at the same time
Excellent analytical skills, including the ability to integrate information from multiple sources
Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority
WHAT GDIT CAN OFFER YOU:
401K with company match
Customizable health benefits packages
Collaborative teams of highly motivated critical thinkers and innovators
Internal mobility team dedicated to helping you own your career
The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
