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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
WHY CHOOSE US?
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHAT YOU NEED TO KNOW ABOUT THE JOB:
The American Red Cross is seeking a motivated and detail-oriented Salesforce QA Engineer with expertise in both manual and automation testing to join our Salesforce Quality Assurance team. The team is responsible for delivering stable, tested code/configuration to production during release windows every sprint for the Training Services Salesforce instance.
The Training Services Salesforce environment is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of First Aid, CPR and AED training and products.
The ideal candidate will have hands on experience with an Automation testing tool for Salesforce applications, ensuring that our critical systems run smoothly across multiple sandboxes. This role will contribute to testing efforts for various projects, including integration, regression, and performance testing, and will play a key part in ensuring that our Salesforce based applications meet high quality standards.
The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States with a preference to work East Coast hours. This position also needs to be available to support monthly releases that occur around 8pm-10pm EST.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Perform manual and automated testing of Salesforce applications across various sandboxes (development, QA, staging, and production).
Design, write, and execute test plans, test cases, and test scripts for functional, integration, and regression testing.
Collaborate with developers, business analysts, and project managers to identify and prioritize test scenarios.
Conduct end to end testing for Salesforce customizations and configurations, including Visualforce pages, Lightning components, and integrations.
Report and track bugs/defects, ensuring timely resolution and retesting as necessary.
Implement and maintain automated testing frameworks in (preferably- Accelq), ensuring efficient test execution and reporting.
Participate in sandbox management, including coordinating testing efforts across different environments.
Contribute to continuous improvements in test processes and methodologies to improve quality and efficiency.
Prepare and present test reports, metrics, and dashboards to stakeholders.
Ensure testing activities comply with Red Cross quality and security standards.
++++++++++++++++++ Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.
Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.
+++++++++++++++++WHAT YOU NEED TO SUCCEED (required/minimum qualifications):
Education: 4-year college degree or equivalent combination of education and experience Business, Computer Science, Information Technology, Engineering, or related field*
Experience: 5+ years of experience in manual and automation testing with expertise in Salesforce testing. 7+ years overall experience required.
2+ year of hands-on experience with Salesforce automation tools (preferably- Accelq)
Solid understanding of Salesforce architecture (Salesforce Clouds, APIs, integrations, etc.). API, APEX & Lightening testing experience required.
Experience in testing in multiple Salesforce sandboxes (development, QA, UAT, production).
Familiarity with Salesforce metadata, data migration, and release management.
Knowledge of test management tools such as JIRA or TestRail.
Strong analytical and problem solving skills with a keen attention to detail.
Experience with version control systems like Git is a plus.
Ability to work in a fast paced environment and manage multiple priorities.
Excellent communication skills and the ability to collaborate effectively with cross functional teams.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications):
Salesforce certifications (Administrator, Platform Developer, etc.).
Experience with CI/CD tools and processes for Salesforce deployments.
Familiarity with Agile methodologies and participation in Scrum teams.
Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).
++++++++++++++++++++++++++++PAY INFORMATION:
The annual salary range for this position is $100K - $120K. We do not offer an annual bonus for this role.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. We will review specific salary information at the time of phone screening based upon your location & experience.
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 19 days a year; based on @type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
*LI-EH1
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national-service) partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)
