Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!
Why you'll love this job
The Director of Sales is responsible for driving the success and efficiency of our organization's account management teams. This role involves developing and executing strategies to achieve revenue and cost-of-sale objectives while fostering a high-performance culture within the sales organization. This position requires a balance of strategic vision, operational execution, and strong relationship management skills to deliver strong results across an account portfolio.
What you'll do
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Shapes the vision for account management teams to capture high yield revenue opportunities while maintaining cost-efficient sales practices
Leverages a deep understanding of corporate customer and agency partner needs to drive the growth of company products and programs, aligned with overall business objectives
Leads and manages projects at the intersection of technology and strategy, ensuring alignment with organizational goals and delivering innovative solutions
Develops and integrates strategic themes into playbooks, providing guidance and frameworks that support decision-making and execution
Works with account managers to evaluate the economics of discount programs and other sales initiatives to ensure profitability
Serves as a key representative for the company at industry conferences and events with corporates and agencies to enhance relationships and visibility
Supports the development of deals and contracts with corporates and/or agencies and collaborates closely with our Programs teams on negotiations to ensure favorable terms
Coordinates communications across the group, maintaining clarity, consistency, and alignment for all initiatives and stakeholders
Plans, organizes, and promotes episodic events, leveraging targeted campaigns to engage audiences and reinforce strategic priorities.
Works closely with our Sales Operations team on the recruitment, training, and professional development of sales teams
Maintains an understanding of competitor initiatives, programs, and industry trends
All you'll need for success
Minimum Qualifications - Education & Prior Job Experience
Bachelor's degree in business-related discipline or equivalent experience/training
7 years of leadership experience, overseeing large cross-functional teams
7 years of airline or related sales experience
Preferred Qualifications - Education & Prior Job Experience
MBA or advanced degree in a relevant field
Skills, Licenses, and Certifications
Demonstrates the highest standards of personal ethics and integrity
Knowledge of airline economics / revenue management theory
Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions
Ability to identify creative and innovative solutions to complex problems
Excellent planning, problem solving, analytical, and critical thinking ability
Ability to adapt and thrive in a fast-paced, changing, and complex environment
Demonstrated personal track record of high achievement, including the achievement of measurable targets
Ability to work effectively under pressure, shift priorities, meet all deadlines, balance the big picture with requisite details, and maintain flexibility
Excellent leadership, coaching, and employee-development skills
Excellent interpersonal, verbal, and written communication skills, with ability to effectively interact with employees and vendors at all levels
Proficiency in Microsoft Office Suite and customer service platforms
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
