Director, Ground Support Equipment

Piedmont Airlines • Charlotte, NC • 8h ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Director, Ground Support Equipment in our Ground Support Equipment (GSE) Department. The primary responsibility of the position is the oversight of the Ground Support Equipment Department. The successful candidate will have a solid understanding of combustion engines, hydraulics, electrical systems, drive lines, combustion heaters, and electric vehicles. This position will report to the Vice President, Ground Handling.

Essential Duties:

Provide summary reports and analysis to the VP, Customer Services and to the Customer Service Directors on fleet conditions, maintenance costs, etc.

Provide technical information regarding equipment impact on ramp procedures and training

Maintain and improve information tracking and reporting tools documenting fleet maintenance costs, location tracking, parts support, etc.

Relocate GSE assets as required to facilitate maintenance and adjust for schedule changes and requirements

Act as liaison with regional division planners

Select and approve vendors of repair parts and contract maintenance

Review and approve all invoices for material and services provided

Review all internal repairs and provide monthly reporting on all internal maintenance activity

Direct the activity of the Regional Maintenance Managers and the Field Service Coordinator to maintain fleet readiness and set priorities

Set policy and departmental rules within scope of mission requirements, collective bargaining agreements, and general company policy

Set policy and procurement levels for repair part stock levels to achieve balance between fast response and inventory cost levels

Work with both suppliers and Customer Services Personnel to keep maintenance costs at lowest level that does not adversely affect flight operations

Review, approve, and document requests for modification of equipment

Maintain standards for preventive maintenance

Maintain program of continuing education and training for mechanics

Direct the activity of the GSE Data Manager and Administrative Assistant to ensure entry of information into the database system, maintenance of records, etc.

Job Qualifications and Competencies:

Prior experience in GSE and auto/truck maintenance

Solid understanding of combustion engines, hydraulics, electrical systems, drive lines, combustion heaters and electric vehicles

Previous experience leading multiple teams

Effective verbal and written communication skills

Advanced computer skills, including proficiency with Microsoft Office Suite and relational databases

Ability to effectively manage multiple priorities

Preferred Qualifications:

Post-secondary degree or training program

Work Environment:

Standard office environment, use of telephones, computers, and other office equipment

Occasional travel

Airport ramp environment, subject to varied weather conditions and elevated noise levels

All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$103,000.00/Annual Salary - 123,000.00/Annual Salary (Based on locale and experience)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. _?

I_ n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

November 21, 2025

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone - no matter which job title they hold - is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.

If you need a reasonable accommodation for any part of the application process, please email us at PiedmontApplicationAccommodations@aa.com

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