Account Manager, I

Carrington • Owings Mills, MD • 5h ago

Come join our amazing team and work Remote !

Provides Processing and Sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Manager(s) to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $50,000.00 to $55,000.00.

What you'll do:

Functions as an additional point of contact and support between Broker Partners and the various departments and individuals within the company throughout the process of the loan; includes but not limited to Account Executive(s), Underwriting, Quality Control, Senior Account Manager and Funding.

Secures required documentation needed to satisfy the conditions of the loan. Items include but are not limited to WVOE, transcripts, gift donor verifications, CPA verification, VOM/VOR verifications, SSA certification procurement, etc.

Accurately reviews and understands documentation to ascertain if it will satisfy conditions.

Function as back up to Account Manager(s) by monitoring incoming documents from Broker via email and web platform to ensure premium customer service is received.

Proactively monitors and makes outbound calls on pipeline to ensure timely funding of loans.

Meets with Account Managers regarding their pipelines and updates the Account Manager daily as to outstanding items.

Informs the Account Manager and Account Executive about any discrepancies including but not limited to the title, appraisals, credit, employment, income and other related items in the loan file.

Proactively updates loan data accurately.

Ensures compliance deadlines are met with regards to pre-disclosures, approval letters, cancellations, NOIs and adverse actions.

Proactively updates loan data accurately.

Appropriately documents loan file as needed with communication to ensure all parties have a running history of events throughout the life of the loan.

Responsible for excellent customer service to internal and external customers.

What you'll need:

Excellent computer skills and knowledge of Microsoft Office products

High attention to detail

Ability to maintain highly confidential information concerning loan applicants

Requires strong organizational skills and the ability to multitask.

Ability to communicate effectively both verbally and in writing

Ability to prioritize workload, meet deadlines and handle detailed assignments

Strong customer service skills

Knowledge of RESPA/TILA regulations as it pertains to TRID or ability to learn

Prior customer service in an office environment required.

Prior experience of at least one year in the mortgage industry preferred.

Experience working with NonQM, FHA, VA, USDA and Conventional loans preferred.

Loan origination system experience, particularly E360 preferred.

Our Company:

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonwholesale.com .

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

Customized training programs to help you advance your career.

Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.

Educational Reimbursement.

Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Similar Jobs

Customer Service Associate

Wawa, Inc. • Baltimore, MD • 19min ago

Management & Administrative

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people...

19min ago

Go to Apply

Program Manager Level 2

General Dynamics Information Technology • Annapolis Junction, MD • 5h ago

Management & Administrative

Req ID: RQ210150 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Program Delivery and Execution Skills: Leadership,Process Imp...

5h ago

Go to Apply

Automotive Sales Manager - F&I Manager - Internet Sales Manager

Reynolds & Reynolds • Baltimore, MD • 11h ago

Management & Administrative

Position Description Reynolds and Reynolds is looking for experienced automotive sales\/F&I professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support ha...

11h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Glen Burnie, MD • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Reisterstown, MD • 1d ago

Management & Administrative

1d ago

Go to Apply

Supply Chain Procurement Specialist - Level 2

Northrop Grumman • Baltimore, MD • 1d ago

Management & Administrative

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: None TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems th...

1d ago

Go to Apply

Study Recruiter (Entry Level)

Parexel • Baltimore, MD • 1d ago

Management & Administrative

Work Location : onsite in Baltimore, MD Parexel Early Phase Clinical Unit supports the development of innovative new medicines which are vital for public health, improving outcomes, and saving lives. The early phase and...

1d ago

Go to Apply

Change Management Leader

Johnson, Mirmiran, and Thompson Inc. • Hunt Valley, MD • 1d ago

Management & Administrative

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,400 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and r...

1d ago

Go to Apply

VP, Account Management

RxBenefits • Baltimore, MD • 1d ago

Management & Administrative

The Vice President, Account Management is a mission critical role responsible for delivering on our client commitments, creating and maintaining strong customer relationships and increasing the RxBenefits share and footp...

1d ago

Go to Apply

Technical Manager - TS/SCI w/Poly

General Dynamics Information Technology • Annapolis Junction, MD • 1d ago

Management & Administrative

Req ID: RQ208741 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Program Delivery and Execution Skills: Problem Resolution,Pro...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.