Senior Operations Manager

Beacon Mobility • Wilbraham, MA • 8h ago

Van Pool Transportation LLC

We are seeking a Senior Operations Manager who will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage an annual revenue of $15M+, 200+ drivers, 400+ daily routes, 250+ vehicles, dual service, possible remote lots, and 4-6 Transportation Coordinators.

About the Role

Serve as the primary contact to the school districts and ensure strong collaborative relationships with key stakeholders in the school districts.

Effective and frequent communication with staff ensures employees have available resources to meet the daily operational task successfully.

Partners with safety leaders to establish and maintain a 'safety-first' culture.

Daily, weekly, and monthly review of key operational metrics.

Interview, hire, and train new transportation coordinators/supervisors.

Identify and cultivate a pipeline of internal talent for next-level positions.

Prepare monthly work schedules.

Maintain appropriate staffing levels for drivers and monitors by driving a positive work culture.

Ensure all employees have proper certifications, training, and licensing.

Work with fleet maintenance to keep vans and buses operational and safe.

Review and prepare billing and payroll each month.

About You - The ideal candidate will have the following skills and experience to positively impact the lives of children in your community by providing mobility without limits.

Bachelor's degree or equivalent work experience in operations management, business administration, or related field.

5+ years of progressive work experience in a fast-paced environment

Management of hourly staff, and responsible for managing metrics.

Proficient experience in the use of Microsoft Office.

Maintain a good driving record and enjoy working in an environment that is 100% committed to supporting our students.

Self-motivated, show initiative and have a strong work ethic.

Must be comfortable with early-morning hours.

Exhibit strong leadership skills and can successfully supervise and direct teams.

Effective customer service and conflict resolution skills.

Must be detail-oriented and like solving problems.

Maintain a very high standard of accuracy and confidentiality.

Must show 'grace under pressure during extremely busy times.

If you are ready to become part of our family and positively impact the lives of children in your community, then this is the position for you.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Similar Jobs

Manager, Customer Service

Performance Food Group • South Windsor, CT • 17h ago

Management & Administrative

132178BR Job Title: Manager, Customer Service Location: Vistar-New England (1035) Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purcha...

17h ago

Go to Apply

Customer Service Associate

Walgreens • Enfield, CT • 17h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

17h ago

Go to Apply

Administrative Assistant

Robert Half • Chicopee, MA • 20h ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant to join our client's team in Chicopee, Massachusetts. In this contract role, you will provide essential administrative support, ensuring smooth da...

20h ago

Go to Apply

Client Sales Manager

Siemens Energy • Chicopee, MA • 1d ago

Management & Administrative

A Snapshot of Your Day Client Sales Manager manages accounts within assigned territory and ensures client satisfaction with SEI products and services. Remote position in Massachusetts, Rhode Island, or Connecticut. How Y...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Sturbridge, MA • 2d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2d ago

Go to Apply

Cyber Security Manager

Valence Surface Technologies • West Springfield, MA • 3d ago

Management & Administrative

Cyber Security Manager Full-Time Requisition #: CYBER004428 Description Responsibilities Include (but not limited to) Ensure compliance with all Department of Defense and Aerospace cyber security controls and regulations...

3d ago

Go to Apply

ADMINISTRATIVE ASSISTANT TW

O'Neal Industries, Inc. • Agawam, MA • 3d ago

Management & Administrative

Description Company Overview: TW Metals, LLC is a leading global distributor of Specialty Metals providing materials to the world's leading companies in the aerospace, defense and commercial sectors. TW Metals stocks and...

3d ago

Go to Apply

Program Operations Manager (Onsite)

RTX Corporation • Windsor Locks, CT • 3d ago

Management & Administrative

Date Posted: 2025-11-04 Country: United States of America Location: 01: Building 01 Windsor Locks One Hamilton Road, Windsor Locks, CT, 06096 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Statu...

3d ago

Go to Apply

Marketing Communications Manager I

ARAMARK • Springfield, MA • 3d ago

Management & Administrative

Job Description Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast...

3d ago

Go to Apply

Admissions Officer 1

University of Connecticut (UConn) • Storrs, CT • 3d ago

Management & Administrative

JOB SUMMARY The University of Connecticut Waterbury Campus invites applications for a full-time, twelve-month position of Admissions Officer 1. The successful candidate will serve as a representative of the University of...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.