Operations Manager

CVS Health • Lake Forest, IL • 4h ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 02/07/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Similar Jobs

Sr. Associate, Product Management - API Enablement

Capital One • Riverwoods, IL • 57min ago

Management & Administrative

Sr. Associate, Product Management - API Enablement Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and...

57min ago

Go to Apply

Sales Manager (Part Time) - 24H210

Carter's/OshKosh • Schaumburg, IL • 1h ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

1h ago

Go to Apply

Sales Manager Trainee

Feldco Windows, Siding & Doors • Rosemont, IL • 1h ago

Management & Administrative

Manager Development Program Please be advised of the following: This program is based out of our Rosemont, IL corporate office, and candidates must be able to live locally during the training period. Upon successful comp...

1h ago

Go to Apply

Security Operations Manager (Illinois Area Branch)

DSI Security Services • Streamwood, IL • 4h ago

Management & Administrative

Security Operations Manager (Illinois Area Branch) Streamwood, IL, United States of America $65,000.00 - $70,000.00 Back Apply Now Back Apply Now Overview DSI believes that success is bred in the recruiting, selection, s...

4h ago

Go to Apply

Customer Service Representative

U-Haul • Des Plaines, IL • 13h ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 1560 Mt Prospect Rd, Des Plaines, Illinois 60018 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motiva...

13h ago

Go to Apply

Customer Service Associate

Walgreens • Libertyville, IL • 13h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

13h ago

Go to Apply

Customer Service Representative

TEKsystems • Wood Dale, IL • 13h ago

Management & Administrative

Description Customer Service Specialist This role provides customer service support related to sales, promotions, installations, and communications. The primary goal is to maintain strong customer relationships and ensur...

13h ago

Go to Apply

Customer Service Representative

TEKsystems • Wood Dale, IL • 13h ago

Management & Administrative

Position Overview We are seeking a detail-oriented and systems-savvy Customer Service Representative to support our sales operations and ensure smooth order processing. This role involves resolving customer claims, suppo...

13h ago

Go to Apply

Customer Service Associate

Walgreens • Des Plaines, IL • 14h ago

Management & Administrative

14h ago

Go to Apply

Account Manager - Armed Security Captain

Allied Universal • North Chicago, IL • 19h ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.