Posting Details
Position Information
Position/Classification Title Administrative Support Associate
Working Title Administrative Support Associate
Competency Level Journey
Position Number 130015
Salary Grade Equivalent
FLSA Non-Exempt
Appointment Type Permanent - Full Time
FTE 1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range $33,540- $43,384
EEO-1 Category Administrative Support Workers
SOC Code 43-9199 - Office and Administrative Support Workers, All Other
Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (https://www.nccu.edu/we-are-nccu) (NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as 'The City of Medicine,' NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU .edu .
Primary Function of Organizational Unit
The Office of Transfer Services is responsible for providing quality services necessary for maximizing enrollment growth and retention. It effectively communicates information to prospective transfer applicants and application that have been offered admissions.
Primary Purpose of Position
The primary purpose of the position is to process transfer admissions applications and required documents for consideration, provide quality services necessary for maximizing enrollment growth and retention, and to utilize technology that enhances the deliver of outstanding customer services.
Required Knowledge, Skills, and Abilities
The successful candidate must posses Knowledge of FERPA guidelines and North Carolina Central University and UNC System policies and procedures; knowledge of BANNER and AdmissionPros or an equivalency system; knowledge of office and record management; knowledge of preparing correspondence; knowledge of Microsoft Office Suite applications; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills; excellent editing skills; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.
Minimum Education/Experience
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Licenses or Certification required by Statute or Regulation
N/A
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours Monday - Friday; 8:00 am to 5:00 pm
Position required to work during periods of adverse weather or other emergencies No
Campus Security Authority Designated Position No
Key Responsibilities and Related Competencies
Required Competency Data Collection/Analysis
Duties
Use Banner System and AdmissionPros to process application documents; Monitor email accounts for transfer students applications/documents; Coordinate document maintenance security of records and file management, and by processing mail.
Required Competency Technical Knowledge
Duties
Software and Hardware Operation: Assist with performing required testing during software implementation; Utilize new software/technology to enhance work process; Operate all required equipment at appropriate level; Identify and report system problems to supervisor,.
Required Competency Client/Customer Service
Duties
Demonstrate flexibility in work schedule; Respond to customers inquiries in timely manner; Communicate information accurately.
Required Competency Training and Education
Duties
Professional Development: Apply knowledge or skills necessary for task completion. Keep current on new developments. Actively seek ways to improve processes.
Required Competency Other Duties as Assigned
Duties
Other duties as assigned
Posting Detail Information
Posting Number SPA01438P
Open Date 11/05/2025
Close Date 11/21/2025
Special Instructions to Applicants
Pre-Employment Requirements:
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran's Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
Final candidates are subject to criminal background checks, and education/license verification prior to employment.
North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Employee Benefits available to NCCU permanent employees include the following and more:
Accrued Vacation and Sick Leave
Community Service Leave
NC State - Health Benefits
NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
11-12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans - 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount and more.
Applicant Documents
Required Documents
Resume/CV
Letter of Recommendation 1
Letter of Recommendation 2
Optional Documents
Cover Letter
Unofficial Transcripts (official required from selected candidate)
DD-214 (Veterans Only)
NGB23A or NGB22/DD256 (National Guard Only)
Supplemental Questions
Required fields are indicated with an asterisk (*).
Explain your working knowledge as well as a deep understanding of role based access to information.(Open Ended Question)
Explain your working knowledge of executive office management.(Open Ended Question)
Explain your working knowledge of planning special events and meetings.(Open Ended Question)
Explain your working knowledge of Student Banner or an equivalent system.(Open Ended Question)
North Carolina Central University
1801 Fayetteville St.
Durham, NC, 27707
Mainline: 919-530-6100
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