Vehicle Lien and Locate Specialist
Date Posted: Nov 3, 2025
Requisition ID: 467749
Location:
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Department of Child Services (DCS):
Join a group of passionate, dedicated public servants to support one of Indiana's most critical missions!
The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation:
Mission: Champion Indiana's future by protecting children and strengthening families with compassion and determination.
Vision: Every child in Indiana thrives in a safe, loving, forever home.
Purpose: Ignite hope. Cultivate joy.
Role Overview:
Each state is mandated to have a Parent Locate unit to locate absent parents so paternity and child support orders can be established and enforced. Vehicle title liens are one of many ways to accomplish this.
The Vehicle Lien and Locate Specialist reports to the state Parent Locate and Vehicle Lien Supervisor. You will work with DCS, state agencies, county officials, external parties, and the Bureau of Motor Vehicles to evaluate locate requests, search titles, process and release liens, and manage title transfers.
This position is in the DCS Central Office in Indianapolis, Indiana.
Salary:
The salary for this position traditionally starts at $47,320 but may be commensurate with education or work experience.
Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package.
A Day in the Life:
Responsibilities include:
Researching and addressing undistributed collections due to missing participants.
Researching and addressing complex escalated vehicle lien issues.
Processing incoming BMV titles
Processing other agency titles
Pulling and sending out released titles
Customer Service for participants, county partners, BMV, finance companies, insurance agencies, and vehicle dealerships regarding program policies and procedures.
Managing lien release requests from counties
Managing the title change request process.
Prepare and disseminate monthly and annual vehicle lien unit statistics
Monitor compliance and make recommendations for the program to increase efficiencies.
Prepare training materials and assist in training unit employees on program requirements and usage.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.
This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Credentials:
Bachelor's Degree and 1+ year of experience, or
Associate's Degree and 3+ years of experience, or
5+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.
Related certifications and coursework may be considered for education or experience.
Additional qualifications:
General knowledge of federal and state child support programs.
General knowledge of the vehicle lien process.
Basic knowledge of the rules and regulations pertaining to the enforcement of child support and locate needs of the Title IV-D Child Support Program.
Ability to gather and compile appropriate program materials.
Excellent customer service skills.
Excellent oral and written communication skills.
Ability to operate effectively in a group decision-making process.
Ability to work with diverse populations effectively assist in resolving problems for child support program participants.
Ability to work independently.
Ability to manage multiple priorities.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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