Desktop Support Technician Level II

Tyto Athene • Fort Worth, TX • 2h ago

Description

Tyto Athene is searching for a Desktop Support Level II in Fort Worth, TX. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.

Responsibilities :

Provide support to end-users for PC, server, mainframe applications, and hardware.

Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals

May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.

Simulate or recreate user problems to resolve operating difficulties.

Recommend systems modifications to reduce user problems.

Maintain currency and highest level of technical skill in field of expertise.

Qualifications

Required:

Experience managing network modernization work or system projects of similar scope and complexity

Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.)

Capabilities needed to deliver in-person and remote IT aid.

Fantastic installation, diagnostic, upgrade, and restoration abilities.

Excellent vertical and lateral thinking.

Superb time management skills.

Clear written and verbal communication.

Forbearing, flexible, and supportive

On site support in Fort Worth, TX

Active Comp TIA IAT Level II certification; i.e. SecPlus+ certification.

Clearance:

Active DoD Secret clearance

Travel Required:

Minimal, less than 10%

About Tyto Athene

Compensation:

Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $25-$30/hr. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.

Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.

At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?

Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

Submit a Referral (https://careers-gotyto.icims.com/jobs/1561/desktop-support-technician-level-ii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834326889)

Location US-TX-Fort Worth

ID 2025-1561

Category Information Technology

Position Type Full-Time

Go to Apply

System Safety Engineer Sr.

Lockheed Martin • Fort Worth, TX • 2d ago

IT & Engineering

Description: You will be a Senior Engineer for the Fighter System Safety Team. Our team is a specialty engineering organization that is tasked with executing a System Safety program to identify and control safety hazards...

2d ago

Go to Apply

Software Engineer in Test

NTT DATA North America • Westlake, TX • 2d ago

IT & Engineering

Req ID: 346028 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are...

2d ago

Go to Apply

Engineering Class 1 Laundry Technician

Omni Hotels • Fort Worth, TX • 3d ago

IT & Engineering

Location Fort Worth Hotel As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacen...

3d ago

Go to Apply

Manufacturing Engineer

Actalent • Coppell, TX • 3d ago

IT & Engineering

Responsibilities: The Manufacturing Engineer will be responsible for developing, optimizing, and sustaining manufacturing processes, equipment, and systems to support the efficient production of the company products This...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.