Gap Specialist

Exeter Finance Corp • Irving, TX • 3h ago

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.

Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.

Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.

Job Description

Job Summary

The Gap Specialist will be responsible for monitoring, reviewing and processing required functions in accordance to Gap requirements, established service levels and processes. The Gap Specialist will review, facilitate and complete Gap claims on qualifying accounts and perform the required functions within the Gap accounts in accordance to regulations, policies, procedures with responsibilities including, but not limited to, reviewing accounts identified as potentially eligible for a Gap claim, performing appropriate calculations to determine claim amount processing and received, processing accounts into and closing Gap claims which also include the development and issuing of Insurance Deficiency Letters for remaining balance collections after the Total Loss and Gap claim process is completed. Gap account processing will be performed based on verbal and written notifications of a Gap claim. Communication requirements include but are not limited to internal and external customers, gap companies, as well as vendors in accordance to requirements, policy and procedures.

Job Duties

Handle and process assigned volume within Gap claim processes for appropriate handling within established SLA.

Service Potential and Actual Gap claim calls within established call handling and correspondence requirements

Complete end to end Gap claim functions with accuracy and in compliance with regulations, policy and procedure

Assist other departments as well as Total Loss and Insurance Repair as needed.

Other duties as assigned.

Education and Work Experience

High school diploma or equivalent.

One (1) year of experience in servicing center environment

Experience in Gap claim process preferred

Knowledge of Gap claim regulations, requirements and structure preferred

General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA).

Established verbal and written communication skills.

Working knowledge of Microsoft Office Suite, including Excel and Word.

Ability to maintain confidentiality

A daptable to changes within a face paced environment

LI-Remote

Exeter Finance LLC is an Equal Opportunity Employer.

Individual compensation packages are based on various factors unique to each candidate including

skill set, experience, qualifications and other job-related reasons.

18.25 USD-$22.00

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to provide options that make sense, getting customers behind the wheel of their car.

Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with auto dealers, or supporting the company from its corporate offices, you will enjoy a nurturing, invigorating and positive work environment.

We offer individually tailored compensation packages with competitive salary and benefits, plus training and development opportunities, team member recognition and awards, and so much more.

As an equal opportunity employer, we're committed to hiring talented people, including veterans and military family members, who share our commitment to deliver outstanding customer service where we value our people, performance and service by exhibiting a Culture of Excellence.

If you are a California consumer and would like information about our online and offline privacy practices, please see our "California Consumer Privacy Statement" available here (https://res.cloudinary.com/govimg/image/upload/v1670513113/5b74966e98f5e27ebbf48fa8/Exeter%20Finance_%20CPRA%20California%20Consumer%20Privacy%20Statement%20Final.pdf) .

Similar Jobs

Manager Supply Chain 2

Northrop Grumman • Irving, TX • 49min ago

Management & Administrative

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: None TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary system...

49min ago

Go to Apply

Supply Chain Technician

HCA Healthcare • North Richland Hills, TX • 51min ago

IT & Engineering

Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Supply...

51min ago

Go to Apply

Sr. Product Manager - Supply Chain

FreshRealm • Lancaster, TX • 56min ago

Management & Administrative

The pay range for this position is $96,000 - $154,000. This is a remote position. Fresh Realm values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description,...

56min ago

Go to Apply

Customer Service Center Coordinator - 1st Shift

Siemens • Irving, TX • 58min ago

Management & Administrative

Job Family: Buildings Req ID: 478744 This is a hybrid role where you will have the ability to work from home every other week. Here at Siemens, we take pride in enabling sustainable progress through technology. We do thi...

58min ago

Go to Apply

Domain Data Modeler

Insight Global • Plano, TX • 1h ago

IT & Engineering

Job Description Insight Global is seeking a Domain Data Modeler to support our client's expansion of Palantir Foundry across its defense division. Following a successful 17-week proof of concept that produced a variety o...

1h ago

Go to Apply

Sr. Program Manager (Marketing Transformation)

Insight Global • Plano, TX • 1h ago

Management & Administrative

Job Description Day-to-Day: We are seeking an experienced Program & Change Management Lead to drive a marketing digital transformation pilot. This role will focus on modernizing marketing operations, implementing sca...

1h ago

Go to Apply

Compensation Analyst

Aston Carter • Plano, TX • 1h ago

Finance, Accounting & Banking

Job Title: Compensation AnalystJob Description The Compensation Analyst will be responsible for analyzing, evaluating, and implementing compensation programs, including salary administration, incentive systems, and inter...

1h ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Arlington, TX • 1h ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

1h ago

Go to Apply

Diesel Fuel Island Attendant Entry Level

Ryder System • Garland, TX • 1h ago

Position Description Immediately hiring a Permanent Full Time Fueler Service Technician and want the right Fuel Island Attendant to join us at Ryder in Garland, Texas For More Info Call Chelsey or Text "Garland SE" to 90...

1h ago

Go to Apply

Strategic Account Manager

Hussmann Corporation • Dallas, TX • 1h ago

Management & Administrative

Overview Responsibilities You will develop relationships with the decision makers of companies for HVAC/R contracting opportunities. Listen to their needs and develop programs and/or projects to fulfill their needs. Lead...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.