Customer Service Representative

TEKsystems • Delavan, WI • 8h ago

Workplace Type: Hybrid

Location: Delavan, Wisconsin, 53115-2008, United States

About the Role:

We're seeking a Customer Service Representative to support our sales team by delivering exceptional customer care and sales support. This role involves order entry via phone and email, managing customer expectations, and driving sales growth through effective service.

Key Responsibilities:

Provide customer support and order entry using Salesforce and SAP

Handle inquiries via phone and email

Ensure accurate data entry and timely resolution of customer issues

Collaborate with internal teams to meet customer needs

Qualifications

Customer service and support experience

Call center or operations background

Proficiency in data entry, Excel, CRM, and ERP systems

Experience with Salesforce and SAP

Strong customer care and communication skills

Work Schedule:

Training onsite for 2-4 weeks

Hybrid schedule: onsite Mon/Tues/Thurs, remote Wed/Fri

Hours: 7:30 AM - 4:00 PM

Contract Type: Indefinite contract with potential for direct hire based on performance.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Delavan,WI.

Application Deadline

This position is anticipated to close on Nov 11, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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