Customer Service Associate

Walgreens • Janesville, WI • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1697413BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 1933 W COURT ST,JANESVILLE,WI,53548

Full District Office Address: 1933 W COURT ST,JANESVILLE,WI,53548-03417-13613-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 13613-JANESVILLE WI

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Treatment Court Case Manager

COUNTY OF JEFFERSON • Jefferson, WI • 1h ago

Management & Administrative

JOB REQUIREMENTS: WHAT YOU WILL DO AS THE TREATMENT COURT CASE MANAGER The Treatment Court Case Manager position will provide case management services and support for treatment court participants through evidence-based p...

1h ago

Go to Apply

Customer Service Representative

The Bank of New Glarus • Brodhead, WI • 1w ago

Management & Administrative

Job Title: Customer Service Representative Schedule: 8:30 am-5:30 pm Monday-Friday, 8:30 am-12:00 pm (noon) on Saturday rotations. Non-Exempt, Full Time Location: Brodhead Job Summary: This position is responsible for pe...

1w ago

Go to Apply

Purchasing Assistant

ManpowerGroup • Beloit, WI • 1w ago

Management & Administrative

Our client, a leading organization in the food manufacturing industry, is seeking a Purchasing Assistant to join their team. As a Purchasing Assistant, you will be part of the procurement department supporting the sourci...

1w ago

Go to Apply

Director of Supply Chain & Logistics

SHINE TECHNOLOGIES LLC • Janesville, WI • 1w ago

Management & Administrative

JOB REQUIREMENTS: SHINE Technologies is seeking a Director of Supply Chain and Logistics to oversee all aspects of supply chain operationsfrom sourcing materials to the ultimate delivery of medical isotopesensuring compl...

1w ago

Go to Apply

Customer Service Representative

AAA ENVIRONMENTAL INDUSTRIES INC • Janesville, WI • 2w ago

Management & Administrative

JOB REQUIREMENTS: Pay: \$19/hour Benefits: 15 days of paid time off Competitive medical, dental, and vision plan options Health Savings Account with employer match option Paid Parental Leave 401(k) with an employer match...

2w ago

Go to Apply

Sales Manager High Bay

SPACESAVER CORP • Fort Atkinson, WI • 2w ago

Management & Administrative

JOB REQUIREMENTS: Sales Manager - High-Bay LinkedIn Twitter Email Message Share Sales and related Fort Atkinson, WI ID: 1148 Full-Time/Regular At Spacesaver we pride ourselves on being industry leaders dedicated to produ...

2w ago

Go to Apply

Operations Manager

CVS Health • Roscoe, IL • 2w ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

2w ago

Go to Apply