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FORKLIFT ACCOUNT EXECUTIVE

Woodward Communications, Inc. • Dubuque, IA • 10h ago

Job Details

Job Location

Woodward Biz Media - Dubuque, IA

Remote Type

Fully Remote

Position Type

Full Time

Travel Percentage

Negligible

Job Shift

First Shift

Description

Overall Responsibilities

Forklift-International.com Sales: Prospect for and sell dealer memberships and marketing services to new and existing accounts by phone, mail, Internet, and in-person

Marketing: Assist in the implementation and execution of annual marketing and action plans. Assists in researching and developing new products and/or services as requested. Assist with various email newsletters with Group Publisher and production lead

Participatory Management: Actively participates in the goal-setting and attainment processes in cooperation with the Manager and other departments.

Specific Responsibilities:

Sales:

Prospect for and sell advertising to clients via phone, mail, internet, or in-person

Utilize the telephone as a primary communication tool for developing and maintaining customer relationships

Increase the active client list and build new relationships with prospective clients

Practice consultative selling techniques in order to match client's needs with existing products and services

Assist in the development of new products and services in order to meet future clients needs and help grow the business

Achieve all personal sales goals and act as a resource to others to achieve overall sales goals

Maintain accurate client records (business and contacts, agency, addresses, telephone and email, business demographics, contracts or other agreements, etc.)

Manage account list, schedule contacts, and record calls and notes by the division's best practices to protect the company's assets

In concert with the Group Publisher, assist in the development of annual sales goals

Understand the features and benefits of all assigned company sales opportunities and products as well as competitors' sales opportunities and products

Understand competitive advantages of all products and effectively and persuasively communicate to clients with a demonstrated ability to overcome objections

Understand the industry, sales channels, advertising, and readership characteristics and demographics

Utilize excellent punctuation, grammar, and spelling to compose and write sales letters and other client correspondence or communications

Maintain accurate sales performance reports as directed by Group Publisher

Marketing:

Assist in the development, implementation, and execution of marketing and action plans

Stay abreast of existing and new technology trends that may enhance the sales process or improve products and services that can be sold

Work with Group Publisher and others in helping them achieve their goals and objectives by assisting in projects and suggesting and initiating ideas for improvements to enhance the efficiency of the overall operation and division

Customer service:

Maintain a "customer comes first" attitude with a proactive commitment to internal and external customer service

Assist with collection efforts on past due accounts and adhere to WBM accounts receivables guidelines

Other duties as assigned.

Qualifications

Knowledge: College or technical education in a related field or equivalent experience with knowledge/training in marketing, communications, or related fields. Minimum of two (2) years or more of sales experience in publishing or related fields, including knowledge of sales techniques. One (1) year of computer experience. Knowledge of the Internet, social media, and email marketing campaign creation, communication, and navigational tools

Skills: A high level of "people skills" is essential. Skills in goal setting and planning, decision-making, and problem-solving in situations that require prompt, accurate decisions even under pressure are also essential. Good skills in negotiation, customer service, and teamwork are also necessary. Excellent written and oral communication skills are also necessary.

Ability to set realistic goals and deadlines. Ability to operate computer and sales software and @type with speed and accuracy. Proficient in Microsoft Office, Microsoft Teams, HubSpot, and Microsoft Excel software applications. Ability to be detail-oriented and manage time effectively.

Ability to think logically and creatively. Possess selling skills that allow the person to communicate persuasively and effectively.

Behavior:

Participates as a team player

Helpfulness, courtesy towards customers

High level of co-worker cooperation/interaction

High level of self-motivation, creativity, and resourcefulness.

Maintains confidentiality of the company and customers

Demonstrates sound judgment. Shows enthusiasm for the business

Able to work independently and follow instructions and directions

Willing to give and receive constructive criticism.

Overcomes objections and looks for alternate solutions to help solve problems/challenges.

Presents oneself in a manner that promotes a positive image of oneself and the company

Capable of remaining calm under pressure

Appropriate dress and hygiene

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