Strategic Account Manager - Mail Innovations

UPS • Carrollton, TX • 3h ago

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Strategic Account Manager - Mail Innovations generates new business and manages customer relationships for Mail Innovations' (MI) large accounts. He/She is responsible for meeting and exceeding established individual sales plans. This position maintains a strategic partnership with UPS's Small Package sales team to obtain sales leads and develop enterprise bundled account strategies. He/She cultivates key relationships internally and externally to achieve sales results and high levels of customer satisfaction. This position stays abreast of competitive and industry knowledge to deliver enterprising customer solutions.

In addition, the Strategic Account Manager develops a deep understanding of clients' mailing operations and leverages UPS solutions to enhance efficiency, reduce costs, and drive long-term growth. This role identifies areas of opportunity within existing accounts, executes business reviews with decision-makers, and collaborates cross-functionally to ensure seamless service delivery. He/She actively participates in strategic planning, prepares custom proposals, and leads solution presentations. The incumbent also ensures CRM data is accurately maintained and provides regular forecasting updates to sales leadership.

Responsibilities:

Generates new business opportunities within the Mail Innovations portfolio and expands MI presence within strategic accounts

Manages relationships with key decision-makers to strengthen long-term customer engagement and satisfaction

Develops and executes sales strategies to achieve and exceed established performance targets

Partners with UPS Small Package sales teams to coordinate bundled solutions and identify cross-selling opportunities

Cultivates strong internal and external relationships to support portfolio growth and customer loyalty

Leverages industry and competitive knowledge to position MI services and deliver value-added solutions

Maintains visibility into account activity to support revenue planning and business development efforts

Preferred Qualifications:

Bachelor's Degree (or internationally comparable degree) in Business, Marketing, Logistics, or a related field - Preferred

Minimum 3 years of experience in strategic sales, logistics, or account management - Required

Strong understanding of direct mail logistics, USPS regulations, or e-commerce fulfillment preferred - Preferred

Proven track record of building and expanding enterprise-level client relationships - Required

Excellent communication, presentation, and negotiation skills - Required

Proficiency in Microsoft Office Suite and CRM platforms (e.g., Salesforce) - Required

Ability to travel and work flexible hours as needed - Required

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Employer will not sponsor a visa for this or future positions

Must be currently located in the same geographic area as the position or willing to relocate at your own expense

Internal Applicants: This role is an 06B

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Management & Administrative

About the role As a Test Data Management (TDM) Lead , you will make an impact by enabling secure, compliant, and efficient test data provisioning across enterprise systems. You will be a valued member of the Quality Engi...

3h ago

Go to Apply

Vice President Analytical Solutions - Data Readiness for AI and Generative Systems

JPMorgan Chase • Plano, TX • 8h ago

Management & Administrative

Join us as a Vice President Analytical Solution in the Data and Analytics organization, where you'll shape the future of AI by transforming how data is prepared and enriched for advanced analytics and generative AI. This...

8h ago

Go to Apply

Cloud & AI Sales Manager

Microsoft Corporation • Irving, TX • 8h ago

Management & Administrative

Are you passionate about AI and eager to transform the IT landscape? Join our dynamic Cloud & AI team as we lead the charge in AI transformation! As trusted advisors, we help customers modernize their infrastructure,...

8h ago

Go to Apply

Customer Focused Team Manager 3 1

Celestica • Richardson, TX • 8h ago

Management & Administrative

Req ID: 129525 Region: Americas Country: USA State/Province: Texas City: Richardson General Overview Functional Area: OPS - Operations Career Stream: CPM - Customer Program Management Role: Manager 3 SAP Short Name: MG3...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.