Global SOC Manager Farmington Hills MI only

Comerica • Farmington Hills, MI • 9h ago

Job Description

Manager Global Security Operations Center The Manager Global Security Operations Center (GSOC) manages one national department in Corporate Security as it relates to safety and controls of Comerica assets for Global Security Operations. This is a three-shift, 24 hours per day, 7 days per week, 365 days per year operation.This position is responsible for managing a team of analysts and operators to monitor alarms for all Banking Centers and ATM's, owned and leased facilities, executive suites in all markets, and assessment of real time threats and alerts near our assets. This position is also responsible for monitoring global events and communicating operational and security related concerns in real-time to leadership. Position Responsibilities: GSOC Department Management Provide management, administration, and emergency support to the Global Security Operations Center (GSOC) at the Comerica Great Lakes Campus. On call and available to respond 24/7 within Southeast Michigan market. Provide emergency support to the Card Access Processing (CAP) Office. Provide training/coaching on employee performance issues as well as conduct interviews and hire candidates. Hold monthly and/or quarterly meetings with GSOC Leadership. Partner with Cyber Defense Operations team when physical security issues overlap with Cybersecurity. Share sensitive information with the Cybersecurity on an as needed basis. Technical Responsibilities Maintain a working knowledge of all software utilized in 3 Corporate Security environments (Physical, Technical, Executive Protection) as well as the support model for each. Perform advanced programming on Comerica Bank Security software applications both in the GSOC and CAP Office. Understand and troubleshoot security equipment being deployed at Banking Center and campus locations. Provide overview to Corporate Security Leadership of analytic and intelligence products and information dissemination related to real time threat or alarm alerts that may impact the Bank. Administrative Responsibilities Work as a liaison officer on all campus security issues with Comerica and vendor management. Propose, amend and create procedures for the department. Work with Auditing, Risk, Compliance, and Tech Assurances with regards to security controls in various restricted departments. Provide 24/7 support for application issues, incidents, upgrades, etc. Champion GSOC responsibilities throughout the Bank to ensure employees have awareness of department proficiencies. Leadership Manage and develop team cultivating a spirit of one team with shared goals and objectives. Select, motivate and retain high performing talent. Provide on-going feedback to maximize overall performance.

Qualifications

Position Qualifications:

Bachelor's Degree from an accredited univeristy in Criminal Justice, or a related field OR in lieu of a Bachelor's Degree a High School Diploma or GED with 6 years of related experience, for example managing/working in a Corporate Security Counsel,

5 years of experience in Security Equipment and/or experience in Security Services environment

4 years of experience in managing or influencing others to achieve desired results; direct team management preferred

3 years of experience in technical application knowledge such as: Intrusion alarm, CCTV, and Access Control programming abilities

Licenses/Certifications:

First Aid/CPR Certification preferred

About Comerica

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer-disability/veteran

Similar Jobs

Administrative Assistant Intermediate

University of Michigan • Ann Arbor, MI • 46min ago

Management & Administrative

Administrative Assistant Intermediate Apply Now How to Apply A cover letter, attached as the first page of your resume, describing how your experience meets the job requirements of this posting, is required for considera...

46min ago

Go to Apply

Senior Administration Assistant

ARAMARK • Livonia, MI • 1h ago

Management & Administrative

Job Description The Senior Administration Assistant is responsible for various administrative duties and ad-hoc projects across interpersonal functional areas. Job Responsibilities Provide daily direction and communicati...

1h ago

Go to Apply

Supply Chain Services Specialist

Owens & Minor • Ann Arbor, MI • 3h ago

Management & Administrative

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products...

3h ago

Go to Apply

Account Manager

FREEMAN • Royal Oak, MI • 3h ago

Management & Administrative

About Us A leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agen...

3h ago

Go to Apply

Strategic Account Manager

Champion Pet Foods • Detroit, MI • 3h ago

Management & Administrative

Job Description: Changing the World, One Kibble at a Time Champion Petfoods is expanding! We are excited to announce we are looking for a Strategic Account Manager to join our rapidly growing company. Champion Petfoods i...

3h ago

Go to Apply

Manager Trainee

Menards, Inc. • Lake Orion, MI • 7h ago

Management & Administrative

Manager Trainee Job#:400801 Location:LAKE ORION, MI Department:Store Opportunities Category:Manager Trainees Salary:Entry Level Apply To This Job Return To List Job Description Make BIG Money at Menards! Extra $3 per hou...

7h ago

Go to Apply

13467 - Sr. Proposal Manager

Kelly Services • Troy, MI • 8h ago

Management & Administrative

Together we change lives. Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. No matter where you are in your career journey you can apply your knowledge and...

8h ago

Go to Apply

Engineering Manager - Hardware Mechanical Design

General Motors • Warren, MI • 8h ago

Management & Administrative

Job Description Hybrid: This means the successful candidate is expected to report to their primary location (Warren Tech Center or Sunnyvale, CA) three times per week, at minimum, or other frequency dictated by the busin...

8h ago

Go to Apply

Chief Engineer - Robotics

Oshkosh Corporation • New Hudson, MI • 9h ago

Management & Administrative

About Pratt Miller, an Oshkosh company Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our ra...

9h ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Detroit, MI • 9h ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.