Internal Communications - Senior Specialist

Marsh & McLennan • New York, NY • 2h ago

Our Global Internal Communications Center of Expertise (COE) is seeking candidates for the following position based in our New York office:The Internal Communications Senior Specialist develops and executes internal communication strategies and plans to promote employee understanding, engagement, and alignment with Marsh, Mercer, and Marsh McLennan's strategy and defined business priorities.You will develop end-to-end assets and campaigns, ensuring the content leverages best practice approaches, is engaging, of high quality, formatted according to company brand and style, delivered on time, and distributed to stakeholders using different channels and formats.You will focus on Mercer's US business and are expected to coordinate with Marsh and Marsh McLennan counterparts as needed and regularly.Activities will include but are not limited to creating and managing the delivery of internal communications vehicles, such as emails, intranet content, videos, presentations, and hyper-targeted email messages.You will ensure that enterprise, global, and regional priority content is integrated, customized, and activated locally-in a measurable way-to reach target audiences effectively.You will report on communication effectiveness wherever possible and leverage data to inform future planning and strategies.Reporting to the Marsh McLennan US Internal Communications Leader, the Senior Specialist is part of the Marsh McLennan Marketing and Communications team, the Internal Communications Center of Expertise (COE) and the US and Canada Internal Communications Teams.What can you expect?Collaborate with cross-functional and business teams and other stakeholders to gather information.Ensure consistent messaging and branding across all internal communication channels.Monitor and analyze internal communication metrics to assess the effectiveness of communication initiatives and make data-driven recommendations for improvement.Develop and maintain effective relationships with key stakeholders and business partners to gather information and align communication efforts.Support the planning and execution of internal events, including town halls, colleague recognition programs and colleague engagement activities.Stay up-to-date with industry trends, best practices and emerging technologies in internal communications.We will count on you to:Think strategically and align communication plans with the business's overall goals and objectives while maintaining a strong operational and task-oriented mindset.Have excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.Be a proactive thinker who can anticipate stakeholders' needs and maintain an executive presence.Have a high level of attention to detail for every project and every deliverable.Have strong time management and project management skills, with the ability to manage multiple priorities and deliver high-quality results within deadlines while keeping stakeholders informed of project status and anticipated delays.Have a disciplined, plan-based approach to communication while executing flawlessly and always meeting deadlines.Be highly effective in a fast-paced environment, navigating effectively through ambiguity and uncertainty.Produce the highest quality work product.Be proficient in digital communication tools and platforms, including experience with email marketing software, intranet systems, social media platforms, and other collaboration tools. What you need to have:A Bachelor's Degree.A minimum of 8 years of experience developing and executing internal communication strategies, preferably in a large professional and/or financial services company.What makes you stand out?The ability to execute flawlessly on competing priorities simultaneously and amid ambiguity.The ability to effectively absorb candid feedback and act upon it.Keen listening skills and strong communication instincts.A track record of innovation in internal communicatio

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