Account Manager - Bronx, NY

Securitas Security Services USA, Inc. • Bronx, NY • 2h ago

Salary: $100,000 - $115,000 per year

Hours: 40+ hours/week, predominantly dayshift, with flexibility to stay later as needed

Job Summary:

The Account Manager will oversee security services and related operations for an assigned account, reporting directly to the Chief of Security. This role requires a hands-on leader with experience in security and education environments, capable of developing strategic and actionable plans. The Account Manager will ensure high-quality service delivery, manage contract services, and foster effective communication with the campus community.

Key Responsibilities:

Serve as the primary point of client contact to ensure service quality and address issues proactively.

Oversee recruitment, training, development, scheduling, and supervision of staff.

Support security planning, assessments, and surveys; review and update post orders.

Manage budgets, approve expenditures, and maintain inventory of uniforms, equipment, and vehicles.

Maintain professional and compliant operations in accordance with company and client policies.

Disseminate information to the campus community and provide input to company initiatives.

Perform other duties as required to support the assigned account and company goals.

Minimum Qualifications:

High School Diploma or GED required; Associate's Degree preferred.

3+ years of responsible experience in security management and/or business management; equivalent combination of education and experience considered.

Demonstrated knowledge of security operations, supervisory practices, and staff management.

Strong communication, organizational, and leadership skills.

Ability to work flexible hours, manage multiple tasks, and interact effectively across diverse cultures.

Preferred Qualifications:

Experience managing contract services in education or similar environments.

Ability to synthesize business/financial data and develop actionable recommendations.

Experience with staff development, budgeting, and operational oversight.

Working Conditions:

Occasional travel may be required.

Must maintain professional composure in high-pressure situations.

Must meet company standards for background checks, substance testing, and other pre-employment requirements.

Equal Opportunity Employer Statement:

Securitas Security Services is an Equal Opportunity Employer.

Triborough

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include:

Retirement plan

Employer-provided medical and dental coverage

Company-paid life insurance

Voluntary life and disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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