Modern Analytics & Insights function endeavors to foster an insights-driven culture; to encourage and enable positive business outcomes across the organization by driving right behaviors and decisions through bold insights. This team understands business goals, strategic drivers, success outcomes and associated behaviors. You will partner to meet a spectrum of demand across insights, analytics, objectives and key results (OKRs), reporting, and scorecards. Your passion and desire to define and enact the vision for insights & analytics will shape this function and team into a differentiator for the Microsoft Customer and Partner Solutions (MCAPS) Small, Medium, Enterprise & Channel (SME&C) organization. Come join a team where you can enable data insights that drive a multi-billion-dollar business!
In SME&C we have set out to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, SME&C is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a set of customers in identifying and achieving their business objectives through industry-leading digital engagement and partner co-selling. You will also be able to work cross-collaboratively while living our shared priorities: Diversity and Inclusivity, Well-being, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SME&C organization and the value we deliver to our customers, partners, and one another, every day.
Modern Analytics & Insights function endeavors to foster an insights-driven culture; to encourage and enable positive business outcomes across the organization by driving right behaviors and decisions through bold insights. This team understands the business goals, strategic drivers, success outcomes and associated behaviors. You will partner to meet a spectrum of demand across insights, analytics, objectives and key results (OKRs), reporting, and scorecards. Come join a team where you can enable data insights that drive a multi-billion-dollar business!
As a Business Analytics Specialist ATU & Marketing you will partner across the (ATU) Account Team Unit and (TOF) Top of Funnel sales organizations with our field leaders, managers, and sellers by leading a team that generates transformative business insights through innovative data solutions. You will contribute to continuing the team's progress toward being a recognized hub for forward thinking in the field of advanced data analytics. We are looking for a talented and motivated analytics professional who can lead the team in solving a wide variety of business problems with data insights - all with the goal of providing actionable insights into business processes and customer experience.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Data Analysis
Applies expertise to determine industry-leading analytical tools and techniques to address business questions. Guides and partners with others to execute analyses, resolve analytical challenges, interpret results across relevant @contexts, and provide actionable insights and recommendations to business stakeholders. Critically evaluates assumptions about data or analysis methods to ensure they are appropriate for answering business questions in @context and provides feedback on features and functions of analytical tools (e.g., algorithms, statistical models) developed by Engineering or Data Science teams.
Evaluation
Determines factors and/or data @types/frameworks to include in the evaluation of the impact of business, product, and/or operational decisions that provide relevant assessments of impact. Ensures that evaluations can account for anticipated risks and applies learnings from previous evaluations. Synthesizes results across evaluation instances, identifies relevant connections to other work, and makes recommendations for next steps linked to strategic business goals.
Expertise in Data
Leverages appropriate @types and sources of data and/or metrics, understands how business needs translate into data requirements and evaluates sufficiency of data sources, determines needs for integrating additional data, and identifies, anticipates, and addresses gaps and data quality issues with data providers, in partnership with other teams. Leverages relevant data, frameworks, and/or analyses from other teams, and ensures that data access and quality issues are addressed. Begins collaborating with data analysts and data engineers to build data pipelines or integrations used to address business needs and advises other analysts on ideal ways to present and discuss data to influence business stakeholders' decision making. Applies fundamental understanding of data governance to work to ensure the solutions they and/or their project teams produce have the right level of security applied (encryption, role restrictions) and are aligned with company policy.
Improvement, Efficiency, and Innovation
Identifies and promotes methods that create efficiency in core work related to analytics and reporting that are reusable, readily discoverable by decision-makers, self-service, and directed to meaningful interpretation of data that drive business decisions and impact. Recommends and socializes optimal methods for sharing, standardizing, and scaling insights. Evaluates the viability and relevance of automated methods and efficiency gains that leverage Artificial Intelligence (AI) for use in reporting, and/or analysis to recommend when they should become standard practices.
Orchestration and Collaboration
Leverages working relationships within and across teams to ensure quality data sources, methodologies, as well as the appropriate application of analytical tools and processes, and drives their adoption, to facilitate relevant insight generation, reporting, and interpretation. Proactively engages stakeholders to identify and act on opportunities to leverage resources and solutions that were instrumental to success in similar @contexts, and consults across teams on decisions related to analyses, insights reporting, and/or their interpretation.
Presentation of Results
Develops appropriate presentations that tell stories of analyses, including dashboards, reports, data visualizations, self-service platforms, slides, and talking points that highlight relevant insights. Synthesizes details across analyses and reporting platforms into a cohesive story that serves to inform business decisions, and identifies opportunities to improve efficiency of reporting and presentations. Guides others to ensure presented results are accessible, and provide information accurately, clearly, and with sufficient relevance to influence decision making for intended audience(s).
Understanding the Business
Builds understanding of their area of the business across multiple areas, links internal business topics to relevant external trends, and anticipates business problems including how external trends can impact internal business. Proactively anticipates business questions and identifies appropriate insights or plausible analytical solutions to suggest in response. Engages with and understands business stakeholder needs and translates that into technical requirements. May coach others to help them broaden business knowledge.
Other
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)
Qualifications
Required/minimum qualifications
Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 3+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
OR Bachelor's Degree in Statistics, Finance, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 4+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
OR equivalent experience.
2+ years experience working in a sales organization
Additional or preferred qualifications
Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 6+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
OR Bachelor's Degree in Statistics, Finance, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 8+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
OR equivalent experience.
Business Analytics IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Microsoft will accept applications for the role until October 28, 2025.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
