Operations Specialist

Robert Half • Long Beach, CA • 5d ago

Description

We are looking for a skilled Branch Manager to join a logistics company based in Long Beach, California. In this Contract-to-permanent role, you will oversee customs operations, ensuring all processes comply with regulations while maintaining high efficiency. The position requires strong leadership and analytical abilities to manage a team and improve operational workflows.

Responsibilities:

Lead and supervise a team of customs brokers to ensure smooth operational processes.

· Deliver clear expectations with regards to the role and responsibilities of your teams (Import, Export, Brokerage) and insure an engaging work environment

Manage the preparation and submission of import and export documentation, ensuring compliance with regulations.

Communicate effectively with clients and customs officials to address inquiries and resolve delays.

Stay informed on changes to customs regulations and ensure team adherence to updated guidelines.

· Develop new business

· Regularly nurture relationships with agents and vendors

· Oversee and assist with rates and quotes

· Ensure compliance with all legal and regulatory government entities (US CBP, US Department of Commerce, FMC, TSA, FDA, and all PGAs)

Train and mentor entry-level staff in customs procedures and regulatory requirements.

Review and approve customs entries prepared by team members for accuracy and compliance.

Analyze operational workflows and implement strategies to improve efficiency and accuracy.

Resolve issues related to customs processing to minimize delays and ensure client satisfaction.

Oversee the submission of required documentation such as bills of lading, packing lists, and commercial invoices.

Requirements

10+ years of experience in international freight forwarding and customs brokerage

5+ years of experience in a management/supervisory role

Excellent interpersonal and communication skills, verbal and written

Cargowise Experience

Leadership Skills

Time management skills

Sales Related Experience

General OSHA and HR Knowledge

Progressive Management Experience (Min. 5 years)

Intermediate Computer Skills (Microsoft Office Suite)

Knowledge of Industry Regulations and Requirements

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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