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Performance Monitoring Specialist Senior

General Dynamics Information Technology • Washington, DC • 8h ago

Req ID: RQ209166

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: IT Infrastructure and Operations

Skills:

Agile Methodology,Incident Management,Information Technology Infrastructure Library (ITIL),Performance Monitoring,Scaled Agile Framework (SAFe)

Certifications:

ITIL 4 Foundation | PeopleCert - PeopleCert

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Advance how our customers operate while you advance your career. Join GDIT as a Performance Monitoring Specialist Senior and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Performance Monitoring Specialist Senior, the work you'll do at GDIT will be impactful to the mission of US Department of State. You will play a crucial role in in support of Endpoint Management through Major Incident and Problem Management.

? Lead/Manage/Support primarily as Problem Analyst providing secondary support for Incident and Change Management as needed

? Collaborate with all other Customer and GDIT Teams

? Drive innovation for Major Incident and Problem Management to improve service delivery to the Customer

? Utilize ServiceNow, Office 365, Azure DevOps, Microsoft Power Platform, and SharePoint as primary tools to achieve the mission objectives

WHAT YOU'LL NEED TO SUCCEED

Bring your technology expertise and drive for innovation to GDIT. The Performance Monitoring Specialist Senior must have:

? Education: ITIL 4 Foundations, 4-Year degree in IT Information Systems or related field

? Experience: 3+ years of related experience

? Technical skills: ServiceNow

? Security clearance level: Secret

? US citizenship required: Yes

? Role requirements:

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

? Growth: AI-powered career tool that identifies career steps and learning opportunities

? Support: An internal mobility team focused on helping you achieve your career goals

? Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

? Flexibility: Full-flex work week, Hybrid work with 3 days in the office at the customer location and 2 days remote

? Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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