Associate, Business Strategy Analyst

Humana • Phoenix, AZ • 9h ago

Become a part of our caring community and help us put health first

Humana's Customer Engagement Optimization team is focused on delivering timely, relevant, and personalized messaging throughout the member journey. The Associate, Business Strategy Analyst is responsible for helping to improve the prioritization, efficiency, and impact of member-facing communications across marketing, operational, and regulatory communications as part of the Consumer Insights and Analytics organization at Humana. These role(s) will report to the Associate Vice President, Customer Engagement Analysis.

This individual will have an immediate impact on driving efficiency and effectiveness across the delivery of >1B annual discretionary, operational, and regulatory communications to Humana's customers, members, and patients. This role will drive adoption of analytical insights, help establish customer and business impact-focused prioritization, and identify new opportunities to improve member and business outcomes - all while minimizing member friction.

The successful candidate will be comfortable working cross-functionally and collaboratively across Marketing, Enterprise Growth, MarketPoint, Insurance, CenterWell, Digital, IT, Corporate Communications, Risk, Compliance, Legal, and Operations, among other lines of business.

Key Responsibilities

Assess business case of new campaigns and strategies

Deaverage data to identify segments of opportunity

Work closely with teams of data scientists to monitor test vs. control performance of campaigns

Respectfully challenge campaigns / strategies that do not have sufficient business or customer value

Develop recommendations about which campaigns to scale up or wind down

Identify bigger picture insights/ thematic opportunities based on observing performance across portfolio of campaigns

Present analysis and recommendations

Use your skills to make an impact

Required Qualifications

2+ years of experience in marketing or business analytics

Strategic & analytic orientation: strong quantitative and conceptual thinking skills

Strong written and oral communication skills

Strong financial and business acumen

High self-initiative, commitment and follow through. Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment

Strong team player, able to build relationships across the organization

Previous consulting experience is a plus

Preferred Qualifications

Consulting experience

Bachelor's degree in business or a related discipline

Prior Marketing experience with Fortune 500 Company.

Healthcare, financial services, or insurance experience a plus

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$78,400 - $107,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-22-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Humana

Go to Apply

Share this job

Similar Jobs

Design and Analysis Engineer

The Boeing Company • Mesa, AZ • 6h ago

IT & Engineering

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity f...

6h ago

Go to Apply

Associate, Data Analyst, Mktg Audience

Humana • Phoenix, AZ • 9h ago

IT & Engineering

Become a part of our caring community and help us put health first Are you a detail-oriented, logic-driven professional looking to grow your career in marketing data? As an?Associate, Data Analyst, Marketing Audience, yo...

9h ago

Go to Apply

Warehouse Tech

ABM Industries • Phoenix, AZ • 19h ago

IT & Engineering

Overview Job Summary Details: Operates Industrial Lift and/or Tugger to assist in loading or moving materials for Yardage Location : 8181 W. Roosevelt St. Phoenix AZ, 85043 Shift : Sunday - Wednesday 7:00am - 5:30pm Payr...

19h ago

Go to Apply

Mechanical Engineer

Actalent • Phoenix, AZ • 19h ago

IT & Engineering

Job Title: Equipment EngineerJob Description We are seeking a hands-on Application Engineer to join our growing team. This role is 100% floor-based, focused on troubleshooting equipment, solving complex mechanical and el...

19h ago

Go to Apply

Floor Tech

ABM Industries • Litchfield Park, AZ • 19h ago

IT & Engineering

Overview Job Summary Details: The Floor Tech provides the cleaning and upkeep of an assigned area, and uses floor equipment like scrubbers, buffers, and waxers. Benefit Information: ABM offers a comprehensive benefits pa...

19h ago

Go to Apply

Associate, Data Scientist, Mktg Analytics Capabilities

Humana • Phoenix, AZ • 20h ago

IT & Engineering

Become a part of our caring community and help us put health first Become a part of our caring community Join Humana's Integrated Marketing Analytics team as an Associate, Marketing Analytics Capabilities, where you'll s...

20h ago

Go to Apply

Advanced Degree Software Engineer - Fusion

Oracle • Phoenix, AZ • 21h ago

IT & Engineering

Job Description The Program: Our future success depends on hiring great people like you: elite, early in career talent who are looking to power next-generation services and solutions and are committed to crafting a bette...

21h ago

Go to Apply

Principal Software Engineer - (Angular)

Citizens • Phoenix, AZ • 21h ago

IT & Engineering

Description 4 Days work from office from any of our locations in RI, Iselin NJ, MA, Pittsburgh PA, Dallas TX or Phoenix AZ Role is not relocation eligible. Principal Software Engineer Overview As a Principal Software Eng...

21h ago

Go to Apply

Advanced Degree Software Engineer Intern - Fusion

Oracle • Phoenix, AZ • 21h ago

IT & Engineering

21h ago

Go to Apply

Exterior Trim Engineer

Actalent • Phoenix, AZ • 4d ago

IT & Engineering

Job Title: Sr Exterior Trim Engineer - Mechanisms GlazingJob Description We are seeking an experienced Sr Exterior Trim Engineer specializing in mechanisms and glazing. The successful candidate will be responsible for de...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.