AAA Roadside Assistance Technicians

AAA Mid Atlantic • New Castle, DE • 10h ago

AAA is looking for dependable and empathetic individuals who truly enjoy helping others whether it's changing a flat tire, jump starting a car battery or towing a vehicle, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!

Apply TODAY for a Mobile Battery Technician or Tow Truck Technician position!

NO CDL required Paid Training! Hiring Immediately

We offer our Associates:

A competitive base rate between $20.15/hr - $23.15/hr (based upon experience and position); paid on a bi-weekly basis

Schedule determined after training and will include weekends( Must be able to work days, evenings, and holidays)

Plenty of overtime during peak season

Monthly bonuses (potential to earn up to an additional $300 month!)

Over 3 weeks of Paid Time Off (PTO) may be accrued during the first year of employment

8 Paid Holidays

401(k) plan with company match up to 6% (first 4% matched at 125%!)

Medical, Dental, Vision, & Prescription Coverage

Tuition reimbursement up to $5250/year and professional certifications

Complimentary AAA Membership (inclusive of products & service discounts)

PAID Training

Uniforms and Tools provided

Do you have what it takes?

Must be at least 21 years old

Completion of a high school diploma or equivalent

Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.

Ability to pass a physical examination as required by Department of Transportation and/or Company policy.

3 years of experience in an automotive/mechanical environment, or technical school OR a minimum of 3 years of experience in a sales and/or customer service role is preferred.

Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.

Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.

Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.

Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).

Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).

Other duties as assigned

What will you do?

Provide lock-out, fuel delivery, battery installation/removal, battery jump starts and tire change services using established guidelines and quality control procedures.

Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Technician position).

Sell, install, test and perform battery warranty services (Mobile Battery Technician position).

Communicate with members effectively to keep them informed and to ensure their safety.

Make sound decisions regarding the safe service of vehicles and to accommodate member needs.

Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.

Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times.

Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.

Ready? Let's do this!If you are ready to make a difference in the lives of our customers and employees, apply now.

Full time Associates are offered a comprehensive benefits package that includes:

Medical, Dental, and Vision plan options

Up to 2 weeks Paid parental leave

401k plan with company match up to 7%

2+ weeks of PTO within your first year

Paid company holidays

Company provided volunteer opportunities + 1 volunteer day per year

Free AAA Membership

Continual learning reimbursement up to $5,250 per year

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